Google Cloud 提供多种支持套餐以满足不同的需要,例如全天候支持、电话支持以及技术支持经理对接。如需了解详情,请参阅 Cloud Customer Care。
通过社区获取支持
在 Stack Overflow 上提问
在 Stack Overflow 上提出有关 Deep Learning VM 的问题。请为有关 Deep Learning VM 的问题附上 google-dl-platform 标记。使用此标记后,您不仅会收到来自 Stack Overflow 社区的回复,还会收到来自 Google 工程师的回复,这些工程师会监控该标记并提供非官方支持。
讨论 Deep Learning VM
您可以访问 Google Cloud
Slack 社区来讨论 Deep Learning VM 和其他 Google Cloud 产品。如果您尚未加入该社区,请使用此表单注册。
您还可以加入 google-dl-platform Google 群组讨论 Deep Learning VM。
提交错误或功能请求
在 Deep Learning VM 文档中,点击页面右上角附近的“发送反馈”。该操作将打开一个反馈表单。Deep Learning VM 团队将认真审核您的意见。
[[["易于理解","easyToUnderstand","thumb-up"],["解决了我的问题","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["很难理解","hardToUnderstand","thumb-down"],["信息或示例代码不正确","incorrectInformationOrSampleCode","thumb-down"],["没有我需要的信息/示例","missingTheInformationSamplesINeed","thumb-down"],["翻译问题","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["最后更新时间 (UTC):2025-09-04。"],[[["\u003cp\u003eGoogle Cloud offers support packages with various options, including 24/7 coverage and phone support.\u003c/p\u003e\n"],["\u003cp\u003eYou can get community support by asking questions on Stack Overflow using the \u003ccode\u003egoogle-dl-platform\u003c/code\u003e tag, where Google engineers also provide unofficial support.\u003c/p\u003e\n"],["\u003cp\u003eThe Google Cloud Slack community and the google-dl-platform Google group are available for discussing Deep Learning VM.\u003c/p\u003e\n"],["\u003cp\u003eBugs or feature requests can be submitted through the "Send feedback" form in the Deep Learning VM documentation.\u003c/p\u003e\n"],["\u003cp\u003eIssues with creating a GPU instance can often be resolved by checking or requesting an increase to your GPU quota, or selecting a different zone that supports GPU accelerators.\u003c/p\u003e\n"]]],[],null,["# Getting support\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\n### Ask a question on Stack Overflow\n\nAsk a question about Deep Learning VM on [Stack\nOverflow](https://stackoverflow.com/questions/tagged/google-dl-platform). Use the tag `google-dl-platform`\nfor questions about Deep Learning VM. This tag not only receives responses\nfrom the Stack Overflow community, but also from Google engineers, who monitor\nthe tag and offer unofficial support.\n\n### Discuss Deep Learning VM\n\nYou can visit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nDeep Learning VM and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\n\nYou can also join the\n[google-dl-platform](https://groups.google.com/forum/#!forum/google-dl-platform)\nGoogle group to discuss Deep Learning VM.\n\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the Deep Learning VM documentation, click \"Send feedback\" near the\ntop right of the page. This will open a feedback form. Your comments will be\nreviewed by the Deep Learning VM team.\n\nFrequently asked questions\n--------------------------\n\n### How do I transfer files to my instance?\n\nSee [Transferring Files to Instances](/compute/docs/instances/transfer-files)\nin the Compute Engine documentation.\n\n### Why can't I create a GPU instance?\n\nIf you're trying to launch a Deep Learning VM instance\nwith an attached GPU, and\nsee an error message similar to: \n\n```\nYou've reach your limit of x GPUs...\n```\n\nYou may need to request an increase to your GPU quota. Check the\n[quotas page](https://console.cloud.google.com/quotas) to ensure that you have\nenough GPUs available in your project. If GPUs are not listed on the quotas\npage or you require additional GPU quota,\n[request a quota increase](/compute/quotas#requesting_additional_quota).\n\nSpecific GPU models are only available in specific zones; see the\n[GPU models table](/compute/docs/gpus/gpu-regions-zones) for details.\n\nIf the error is similar to: \n\n```\nThe zone x does not have enough resources available to fulfill the request.\n```\n\nThen there are no available GPUs in the selected zone.\nYou must select one of the\n[zones that support GPU accelerators](/compute/docs/gpus/gpu-regions-zones)."]]