Google Cloud menawarkan paket dukungan yang berbeda untuk memenuhi berbagai kebutuhan, seperti cakupan 24/7, dukungan telepon, dan akses ke pengelola dukungan teknis. Untuk mengetahui informasi selengkapnya,
lihat Cloud Customer Care.
Mendapatkan dukungan dari komunitas
Jika ada pertanyaan tentang cara menggunakan atau mengelola Database Migration Service untuk MySQL, coba lakukan hal berikut:
Telusuri masalah yang ada di forum komunitas Stack Overflow.
Jika Anda masih mengalami kesulitan, lakukan salah satu langkah berikut:
Ajukan pertanyaan di
Stack Overflow.
Gunakan tag google-cloud-database-migration-service untuk pertanyaan tentang
Database Migration Service untuk MySQL. Tag ini tidak hanya menerima respons dari
komunitas Stack Overflow, tetapi juga dari engineer Google, yang memantau tag
dan menawarkan dukungan tidak resmi.
Deskripsi masalah Anda, termasuk pesan error apa pun.
Operasi yang Anda lakukan, misalnya, operasi atau kueri admin.
Waktu dan tanggal (termasuk zona waktu) Anda mengalami masalah.
Alat atau library yang Anda gunakan untuk berinteraksi dengan Database Migration Service.
Contoh kode, jika ada dan memungkinkan.
Melaporkan bug atau mengajukan permintaan fitur
Dari dokumentasi Database Migration Service untuk MySQL, klik Send feedback.
Formulir masukan akan terbuka. Komentar Anda
akan ditinjau oleh tim Database Migration Service untuk MySQL.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-08-18 UTC."],[[["\u003cp\u003eGoogle Cloud offers various support packages tailored to different needs, including 24/7 coverage and phone support, as detailed in the Cloud Customer Care documentation.\u003c/p\u003e\n"],["\u003cp\u003eFor community-based support, users can refer to the "Known limitations", "Diagnose issues", and "FAQ" pages within the Database Migration Service for MySQL documentation.\u003c/p\u003e\n"],["\u003cp\u003eUsers can engage with the broader community by posting their questions on Stack Overflow using the \u003ccode\u003egoogle-cloud-database-migration-service\u003c/code\u003e tag, which is monitored by both the community and Google engineers.\u003c/p\u003e\n"],["\u003cp\u003eTo interact with the community, users can join the Google Cloud Slack community, where Database Migration Service for MySQL and other Google Cloud products are discussed.\u003c/p\u003e\n"],["\u003cp\u003eBugs and feature requests can be submitted directly through a feedback form accessible from the Database Migration Service for MySQL documentation.\u003c/p\u003e\n"]]],[],null,["# Getting support\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\nMySQL \\| [PostgreSQL](/database-migration/docs/postgres/getting-support \"View this page for the PostgreSQL version of Database Migration Service.\") \\| [PostgreSQL to AlloyDB](/database-migration/docs/postgresql-to-alloydb/getting-support \"View this page for the PostgreSQL to AlloyDB version of Database Migration Service.\")\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\nIf you have questions about how to use or manage Database Migration Service for MySQL, then try the following:\n\n- Review the [Known limitations](/database-migration/docs/mysql/known-limitations) page.\n- Review the [Diagnose issues for MySQL](/database-migration/docs/mysql/diagnose-issues) page.\n- Have a look at the [FAQ](/database-migration/docs/faq).\n- Search existing issues in the [Stack Overflow](https://stackoverflow.com/questions/tagged/google-cloud-database-migration-service) community forums.\n\n\u003cbr /\u003e\n\nIf you're still stuck, then take one of the following steps:\n\n- Ask a question on [Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-database-migration-service). Use the tag `google-cloud-database-migration-service` for questions about Database Migration Service for MySQL. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.\n- Visit the Google Cloud [Slack community](https://googlecloud-community.slack.com/) to discuss Database Migration Service for MySQL and other Google Cloud products. If you haven't already joined, [use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nWhen posting your question, provide:\n\n- A description of your problem, including any error messages.\n- The operation you attempted, for example, an admin operation or query.\n- The time and date (including timezone) you encountered the problem.\n- The tool or library that you use to interact with Database Migration Service.\n- A code sample, if applicable and possible.\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the Database Migration Service for MySQL documentation, click `Send feedback`.\nThis will open a feedback form. Your comments\nwill be reviewed by the Database Migration Service for MySQL team."]]
