Google Cloud offre diversi pacchetti di assistenza per soddisfare esigenze diverse, come servizi di copertura 24/7, assistenza telefonica e consulenza con un responsabile dell'assistenza tecnica. Per saperne di più,
consulta Assistenza clienti Google Cloud.
Ricevere assistenza dalla community
Se hai domande su come utilizzare o gestire Database Migration Service per MySQL, prova a fare quanto segue:
Cerca i problemi esistenti nei forum della community di Stack Overflow.
Se il problema persiste, prova una delle seguenti soluzioni:
Fai una domanda su
Stack Overflow.
Utilizza il tag google-cloud-database-migration-service per domande su
Database Migration Service per MySQL. Questo tag riceve risposte non solo dalla community di Stack Overflow, ma anche dagli ingegneri di Google, che monitorano il tag e offrono assistenza non ufficiale.
Una descrizione del problema, inclusi eventuali messaggi di errore.
L'operazione che hai tentato, ad esempio un'operazione amministrativa o una query.
L'ora e la data (incluso il fuso orario) in cui si è verificato il problema.
Lo strumento o la libreria che utilizzi per interagire con Database Migration Service.
Un esempio di codice, se applicabile e possibile.
Invia bug o richieste di funzionalità
Nella documentazione di Database Migration Service per MySQL, fai clic su Send feedback.
Si aprirà un modulo di feedback. I tuoi commenti
verranno esaminati dal team di Database Migration Service per MySQL.
[[["Facile da capire","easyToUnderstand","thumb-up"],["Il problema è stato risolto","solvedMyProblem","thumb-up"],["Altra","otherUp","thumb-up"]],[["Difficile da capire","hardToUnderstand","thumb-down"],["Informazioni o codice di esempio errati","incorrectInformationOrSampleCode","thumb-down"],["Mancano le informazioni o gli esempi di cui ho bisogno","missingTheInformationSamplesINeed","thumb-down"],["Problema di traduzione","translationIssue","thumb-down"],["Altra","otherDown","thumb-down"]],["Ultimo aggiornamento 2025-09-05 UTC."],[[["\u003cp\u003eGoogle Cloud offers various support packages tailored to different needs, including 24/7 coverage and phone support, as detailed in the Cloud Customer Care documentation.\u003c/p\u003e\n"],["\u003cp\u003eFor community-based support, users can refer to the "Known limitations", "Diagnose issues", and "FAQ" pages within the Database Migration Service for MySQL documentation.\u003c/p\u003e\n"],["\u003cp\u003eUsers can engage with the broader community by posting their questions on Stack Overflow using the \u003ccode\u003egoogle-cloud-database-migration-service\u003c/code\u003e tag, which is monitored by both the community and Google engineers.\u003c/p\u003e\n"],["\u003cp\u003eTo interact with the community, users can join the Google Cloud Slack community, where Database Migration Service for MySQL and other Google Cloud products are discussed.\u003c/p\u003e\n"],["\u003cp\u003eBugs and feature requests can be submitted directly through a feedback form accessible from the Database Migration Service for MySQL documentation.\u003c/p\u003e\n"]]],[],null,["# Getting support\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\nMySQL \\| [PostgreSQL](/database-migration/docs/postgres/getting-support \"View this page for the PostgreSQL version of Database Migration Service.\") \\| [PostgreSQL to AlloyDB](/database-migration/docs/postgresql-to-alloydb/getting-support \"View this page for the PostgreSQL to AlloyDB version of Database Migration Service.\")\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\nIf you have questions about how to use or manage Database Migration Service for MySQL, then try the following:\n\n- Review the [Known limitations](/database-migration/docs/mysql/known-limitations) page.\n- Review the [Diagnose issues for MySQL](/database-migration/docs/mysql/diagnose-issues) page.\n- Have a look at the [FAQ](/database-migration/docs/faq).\n- Search existing issues in the [Stack Overflow](https://stackoverflow.com/questions/tagged/google-cloud-database-migration-service) community forums.\n\n\u003cbr /\u003e\n\nIf you're still stuck, then take one of the following steps:\n\n- Ask a question on [Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-database-migration-service). Use the tag `google-cloud-database-migration-service` for questions about Database Migration Service for MySQL. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.\n- Visit the Google Cloud [Slack community](https://googlecloud-community.slack.com/) to discuss Database Migration Service for MySQL and other Google Cloud products. If you haven't already joined, [use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nWhen posting your question, provide:\n\n- A description of your problem, including any error messages.\n- The operation you attempted, for example, an admin operation or query.\n- The time and date (including timezone) you encountered the problem.\n- The tool or library that you use to interact with Database Migration Service.\n- A code sample, if applicable and possible.\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the Database Migration Service for MySQL documentation, click `Send feedback`.\nThis will open a feedback form. Your comments\nwill be reviewed by the Database Migration Service for MySQL team."]]
