Google Cloud oferece diferentes pacotes de apoio técnico para satisfazer diferentes necessidades, como cobertura 24 horas por dia, 7 dias por semana, apoio técnico por telefone e acesso a um gestor de apoio técnico. Para mais informações,
consulte o apoio ao cliente do Google Cloud.
Receba apoio técnico da comunidade
Se tiver dúvidas sobre como usar ou gerir o serviço de migração de bases de dados para o MySQL, experimente o seguinte:
Pesquise problemas existentes nos fóruns da comunidade do Stack Overflow.
Se continuar com problemas, siga um dos seguintes passos:
Fazer uma pergunta no
Stack Overflow.
Use a etiqueta google-cloud-database-migration-service para perguntas sobre o
serviço de migração de bases de dados para o MySQL. Esta etiqueta não só recebe respostas da comunidade do Stack Overflow, mas também de engenheiros da Google, que monitorizam a etiqueta e oferecem apoio técnico não oficial.
Uma descrição do problema, incluindo as mensagens de erro.
A operação que tentou, por exemplo, uma operação de administrador ou uma consulta.
A hora e a data (incluindo o fuso horário) em que encontrou o problema.
A ferramenta ou a biblioteca que usa para interagir com o serviço de migração de base de dados.
Um exemplo de código, se aplicável e possível.
Comunique erros ou envie pedidos de funcionalidades
Na documentação do serviço de migração de bases de dados para o MySQL, clique em Send feedback.
Esta ação abre um formulário de feedback. Os seus comentários serão revistos pela equipa do serviço de migração de bases de dados para o MySQL.
[[["Fácil de entender","easyToUnderstand","thumb-up"],["Meu problema foi resolvido","solvedMyProblem","thumb-up"],["Outro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Informações incorretas ou exemplo de código","incorrectInformationOrSampleCode","thumb-down"],["Não contém as informações/amostras de que eu preciso","missingTheInformationSamplesINeed","thumb-down"],["Problema na tradução","translationIssue","thumb-down"],["Outro","otherDown","thumb-down"]],["Última atualização 2025-08-21 UTC."],[[["\u003cp\u003eGoogle Cloud offers various support packages tailored to different needs, including 24/7 coverage and phone support, as detailed in the Cloud Customer Care documentation.\u003c/p\u003e\n"],["\u003cp\u003eFor community-based support, users can refer to the "Known limitations", "Diagnose issues", and "FAQ" pages within the Database Migration Service for MySQL documentation.\u003c/p\u003e\n"],["\u003cp\u003eUsers can engage with the broader community by posting their questions on Stack Overflow using the \u003ccode\u003egoogle-cloud-database-migration-service\u003c/code\u003e tag, which is monitored by both the community and Google engineers.\u003c/p\u003e\n"],["\u003cp\u003eTo interact with the community, users can join the Google Cloud Slack community, where Database Migration Service for MySQL and other Google Cloud products are discussed.\u003c/p\u003e\n"],["\u003cp\u003eBugs and feature requests can be submitted directly through a feedback form accessible from the Database Migration Service for MySQL documentation.\u003c/p\u003e\n"]]],[],null,["# Getting support\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\nMySQL \\| [PostgreSQL](/database-migration/docs/postgres/getting-support \"View this page for the PostgreSQL version of Database Migration Service.\") \\| [PostgreSQL to AlloyDB](/database-migration/docs/postgresql-to-alloydb/getting-support \"View this page for the PostgreSQL to AlloyDB version of Database Migration Service.\")\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\nIf you have questions about how to use or manage Database Migration Service for MySQL, then try the following:\n\n- Review the [Known limitations](/database-migration/docs/mysql/known-limitations) page.\n- Review the [Diagnose issues for MySQL](/database-migration/docs/mysql/diagnose-issues) page.\n- Have a look at the [FAQ](/database-migration/docs/faq).\n- Search existing issues in the [Stack Overflow](https://stackoverflow.com/questions/tagged/google-cloud-database-migration-service) community forums.\n\n\u003cbr /\u003e\n\nIf you're still stuck, then take one of the following steps:\n\n- Ask a question on [Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-database-migration-service). Use the tag `google-cloud-database-migration-service` for questions about Database Migration Service for MySQL. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.\n- Visit the Google Cloud [Slack community](https://googlecloud-community.slack.com/) to discuss Database Migration Service for MySQL and other Google Cloud products. If you haven't already joined, [use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nWhen posting your question, provide:\n\n- A description of your problem, including any error messages.\n- The operation you attempted, for example, an admin operation or query.\n- The time and date (including timezone) you encountered the problem.\n- The tool or library that you use to interact with Database Migration Service.\n- A code sample, if applicable and possible.\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the Database Migration Service for MySQL documentation, click `Send feedback`.\nThis will open a feedback form. Your comments\nwill be reviewed by the Database Migration Service for MySQL team."]]
