Supported languages

The languages currently supported by Contact Center AI Platform are listed in the following table.

Language name	BCP-47	Agent-facing	Customer-facing
Arabic	ar		✔
Chinese, Simplified (China)	zh (cmn-Hans-CN)		✔
Chinese, Traditional (Taiwan)	zh-TW (cmn-Hant-TW)		✔
Czech (Czech Repiblic)	cs-CZ		✔
Danish (Denmark)	da-DK		✔
Dutch (Netherlands)	nl-NL		✔
English (Australia)	en-AU		✔
English (Canada)	en-CA		✔
English (United Kingdom)	en-GB		✔
English (United States)	en-US		✔
Finnish (Finland)	fi-FI		✔
French (Canada)	fr-CA	✔	✔
French (France)	fr-FR	✔	✔
German (Germany)	de-DE	✔	✔
Hungarian (Hungary)	hu-HU		✔
Italian (Italy)	it-IT	✔	✔
Japanese (Japan)	ja-JP	✔	✔
Korean (South Korea)	ko-KR	✔	✔
Norwegian Bokmål (Norway)	no-NO		✔
Polish (Poland)	pl-PL		✔
Portuguese (Brazil)	pt-BR		✔
Portuguese (Portugal)	pt-PT		✔
Spanish (Spain)	es-ES	✔	✔
Spanish (Mexico)	es-MX	✔	✔
Swedish (Sweden)	sv-SE		✔
Thai (Thailand)	th-TH		✔
Turkish (Turkey)	tr-TR	✔	✔
Vietnamese (Vietnam)	vi-VN		✔