[[["이해하기 쉬움","easyToUnderstand","thumb-up"],["문제가 해결됨","solvedMyProblem","thumb-up"],["기타","otherUp","thumb-up"]],[["이해하기 어려움","hardToUnderstand","thumb-down"],["잘못된 정보 또는 샘플 코드","incorrectInformationOrSampleCode","thumb-down"],["필요한 정보/샘플이 없음","missingTheInformationSamplesINeed","thumb-down"],["번역 문제","translationIssue","thumb-down"],["기타","otherDown","thumb-down"]],["최종 업데이트: 2025-03-06(UTC)"],[[["New Google SecOps support cases can be created via the Google Cloud console by signing in as a support user and navigating to the Cases section."],["To create a support case, the user must select either Google SecOps SIEM or Google SecOps SOAR from the Product list after selecting their project."],["After completing the form and submitting a case, users can track it, add comments, and upload files via the Cases page in the console."],["Cases are prioritized, and the Google SecOps team responds based on this priority and the service support at the time the case was created."],["Customers who subscribed or renewed before February 14, 2023, can access historical cases in the Google SecOps Support portal."]]],[]]
