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On rare occasions, Google might ask you to verify your payment information due
to suspicious activity in your Google Cloud billing account. To ensure you are
the authorized owner of the payment method that was provided to Google, we might
ask you to provide scanned copies or digital images of:
One form of government-issued photo ID for the account admin/owner
The credit card, debit card, or bank statement associated with your
billing account
To submit documents for verification, use the submission form shared in the
email you received. If you do not submit these documents within the time frame
provided in the email, your account might get suspended. Note that your billing
account and projects will remain active during the verification process. If you
have questions, contact
Cloud Billing Support
for help.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-04 UTC."],[[["\u003cp\u003eGoogle may request payment verification due to suspicious activity in your Google Cloud billing account.\u003c/p\u003e\n"],["\u003cp\u003eVerification typically involves submitting a government-issued photo ID and a credit card, debit card, or bank statement.\u003c/p\u003e\n"],["\u003cp\u003eFailure to submit the requested documents within the specified timeframe may result in account suspension.\u003c/p\u003e\n"],["\u003cp\u003eYour billing account and projects remain active during the verification process.\u003c/p\u003e\n"],["\u003cp\u003eWhen providing data for troubleshooting, be sure to remove any sensitive personal information.\u003c/p\u003e\n"]]],[],null,["# Verify Your Payment Information\n\n\u003cbr /\u003e\n\nOn rare occasions, Google might ask you to verify your payment information due\nto suspicious activity in your Google Cloud billing account. To ensure you are\nthe authorized owner of the payment method that was provided to Google, we might\nask you to provide scanned copies or digital images of:\n\n- One form of government-issued photo ID for the account admin/owner\n- The credit card, debit card, or bank statement associated with your billing account\n\nYour personal information is treated in accordance with the [Google Privacy\nPolicy](https://policies.google.com/privacy) and the\n[Google Payments Privacy Notice](https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldt=privacynotice).\n\nTo submit documents for verification, use the submission form shared in the\nemail you received. If you do not submit these documents within the time frame\nprovided in the email, your account might get suspended. Note that your billing\naccount and projects will remain active during the verification process. If you\nhave questions, contact\n[Cloud Billing Support](/support/billing)\nfor help.\n| **Caution:** If you contact Cloud Support and submit troubleshooting data, please ensure you remove any sensitive data, such as account passwords, government identification numbers, cardholder data, confidential business data, or other sensitive information. We will use the troubleshooting data to help us address your support issues and to improve our services, subject to the Google [Privacy\n| Policy](https://www.google.com/policies/privacy/)."]]
