Backup and DR Service update policy

This page explains the update policy for backup/recovery appliances, effective as of the 11.0.7 release.

Google Cloud Backup and DR Service regularly releases updates for backup/recovery appliances, which includes bug fixes, security patches, and enhancements. Most updates are automated and don't require user action. However, some updates require you to manually update backup/recovery appliances.

As described in the Google Cloud Backup and DR Support Services Guide, Backup and DR Service only supports the current version (n) of the backup/recovery appliance and one version immediately preceding the current release (n-1) with bug fixes and patches. Backup/recovery appliances earlier than version (n-1) are not supported.

Backup and DR Service notifies you of available updates to backup/recovery appliances through in-product notifications in the management console. You can also check the update status of the appliances on the Appliances page in the Update Status column.

To keep your backup/recovery appliances current, update them to the latest available version when it is in Pending or Overdue status. If you don't update your backup/recovery appliances regularly, their status changes to Out of support. In this state, you are restricted from enabling backups on any new entities or applications until you install the update.

The following are the possible statuses:

  • Up to date: indicates the appliance is running on the latest version and no action is required.
  • Pending: indicates the appliance has a new available update to install. To install the update, go to Manage > Appliance Updates.
  • Overdue: indicates the appliance is running on an earlier version and must be updated immediately. To install the update, go to Manage > Appliance Updates.
  • Out of support: indicates that the appliance version is earlier than the supported version and needs to be updated immediately. You cannot back up any new entities or applications until you update the backup/recovery appliance to the supported version.

For instructions on how to update an appliance, see Update backup/recovery appliances.