[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],[],[[["CCAI Agent Assist offers private features designed to enhance agent performance and customer satisfaction."],["These private features are tailored to provide agents with personalized support and insights during customer interactions."],["The specific functionalities of the private features are not detailed in the provided content."]]],[]]