Google Cloud 提供多种支持套餐以满足不同的需要，例如全天候支持、电话支持以及技术支持经理对接。如需了解详情，请参阅 Google Cloud 支持团队。
通过社区获取支持
在 Google Cloud 社区中提出有关 Vertex AI 的问题。请为有关 Vertex AI 的问题使用 Vertex AI Platform 标记。使用此标记后，您不仅会收到来自 Google Cloud 支持团队的回复，而且会收到来自 Google 工程师的回复，这些工程师负责监控此标记并提供非官方支持。
[[["易于理解","easyToUnderstand","thumb-up"],["解决了我的问题","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["很难理解","hardToUnderstand","thumb-down"],["信息或示例代码不正确","incorrectInformationOrSampleCode","thumb-down"],["没有我需要的信息/示例","missingTheInformationSamplesINeed","thumb-down"],["翻译问题","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["最后更新时间 (UTC)：2025-08-25。"],[],[],null,["Get a Google support package\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical support manager. For\nmore information, see [Google Cloud Support](/support).\n\nGet support from the community\n\nAsk a question about Vertex AI on [Google Cloud Community](https://www.googlecloudcommunity.com/gc/forums/filteredbylabelpage/board-id/cloud-ai-ml/label-name/vertex%20ai%20platform/).\nUse the tag `Vertex AI Platform` for questions about Vertex AI. This tag not only receives responses\nfrom the Google Cloud support team, but also from Google engineers, who monitor the tag and offer unofficial support.\n\nFile bugs or feature requests\n\n[Send feedback](https://issuetracker.google.com/issues/new?component=1130925&template=0)\nabout our products to the Vertex AI team."]]
