Get a Google support package
Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.
Get support from the community
Ask a question about Vertex AI Agent Builder on Google Cloud Community.
Use the tag Vertex AI Platform for questions about Vertex AI. This tag not only receives responses
from the Google Cloud support team, but also from Google engineers, who monitor the tag and offer unofficial support.
File bugs or feature requests
Send feedback about our products to the Vertex AI team.
Get support from the Vertex AI Agent Builder team
To get support from the Vertex AI Agent Builder team, you can do the following:
Find the list of all open issues from the Vertex AI SDK GitHub issues page, and search for "reasoning engine" or "langchain". See GitHub documentation for filtering and searching issues for more information.
For new issues, file a new bug report and include
[Reasoning Engine]in the issue title.For private preview features, email your issue to
vertex-ai-agents-preview-support@google.com.