Google Cloud 提供多種支援方案,可滿足不同的需求,例如全年無休的全天候支援、電話支援服務,以及直接諮詢技術支援經理。詳情請參閱「Cloud Customer Care」。
向社群尋求支援
在 Stack Overflow 上提問
在 Stack Overflow 上提出有關 Cloud Natural Language API 的問題。提出有關 Cloud Natural Language API 的問題時,請加上 google-cloud-nl 標記。加上標記後,您不僅會收到 Stack Overflow 社群成員的回應,負責監控標記及提供非官方支援的 Google 工程師也會回覆您。
加入 cloud-nl-discuss Google 群組即可討論 Cloud Natural Language API,並接收 Cloud Natural Language API 的公告和最新資訊。
您也可以前往 Google Cloud
Slack 社群,一同討論 Cloud Natural Language API 和其他 Cloud Natural Language API 產品。如果您尚未加入,請填寫這份表單進行註冊。如要瞭解 Cloud Natural Language API,請加入 #ai-nlp 頻道。
提報錯誤或功能要求
在 Cloud Natural Language API 說明文件中,按一下頁面右上角附近的 [Send feedback] (傳送意見),即可開啟意見回饋表單。Cloud Natural Language API 小組將會查看您的意見。
[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["難以理解","hardToUnderstand","thumb-down"],["資訊或程式碼範例有誤","incorrectInformationOrSampleCode","thumb-down"],["缺少我需要的資訊/範例","missingTheInformationSamplesINeed","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["上次更新時間:2025-09-04 (世界標準時間)。"],[],[],null,["# Getting support\n\nIf you have additional need for technical support, you have a number of options\nlisted below.\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\n### Ask a question on Stack Overflow\n\nAsk a question about the Cloud Natural Language API on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-nl).\nPlease use the tag `google-cloud-nl` for questions about the Cloud Natural Language API.\nThis tag not only receives responses from the Stack Overflow\ncommunity, but also from Google engineers, who monitor the tag and offer\nunofficial support.\n\n- [Ask a question](http://stackoverflow.com/questions/ask?tags=google-cloud-nl)\n- [See a list of all questions](http://stackoverflow.com/questions/tagged/google-cloud-nl)\n\n### Discuss Cloud Natural Language API and get updates\n\nJoin the\n[cloud-nl-discuss](https://groups.google.com/forum/#!forum/cloud-nl-discuss)\nGoogle group to discuss the Cloud Natural Language API and receive Cloud Natural Language API\nannouncements and updates.\n\nYou can also visit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nCloud Natural Language API and other Cloud Natural Language API products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Cloud Natural Language API, join the\n[`#ai-nlp`](https://googlecloud-community.slack.com/messages/CDRVD8UR2/)\nchannel.\n\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the Cloud Natural Language API documentation, click \"Send feedback\" near the\ntop right of the page. This will open a feedback form. Your comments will be\nreviewed by the Cloud Natural Language API team."]]