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Questa pagina mostra come ricevere assistenza per Policy Controller.
Prima di contattare l'assistenza
Prima di contattare l'assistenza, puoi provare a risolvere i problemi autonomamente. Per
suggerimenti per la risoluzione dei problemi, consulta
Risolvere i problemi di Policy Controller.
Opzioni di assistenza
Google Cloud offre diversi pacchetti di assistenza per soddisfare esigenze diverse, come servizi di copertura 24/7, assistenza telefonica e consulenza con un responsabile dell'assistenza tecnica. Per maggiori informazioni, consulta la pagina
Assistenza clienti Google Cloud.
Per Gatekeeper open source, puoi ricevere assistenza controllando i problemi esistenti
o aprendo un nuovo problema nello
strumento Issue Tracker GitHub pubblico.
Problemi e richieste di funzionalità di Gatekeeper: controlla se esistono problemi o aprine di nuovi negli Issue Tracker pubblici.
Problemi relativi alla documentazione: nella pagina della documentazione, seleziona Invia
feedback. Questa azione apre un modulo di feedback. Il
team di gestione della configurazione esamina i tuoi commenti e interviene di conseguenza.
Domande sulla fatturazione
Utilizza le seguenti risorse per ricevere assistenza in merito a domande sulla fatturazione:
[[["Facile da capire","easyToUnderstand","thumb-up"],["Il problema è stato risolto","solvedMyProblem","thumb-up"],["Altra","otherUp","thumb-up"]],[["Difficile da capire","hardToUnderstand","thumb-down"],["Informazioni o codice di esempio errati","incorrectInformationOrSampleCode","thumb-down"],["Mancano le informazioni o gli esempi di cui ho bisogno","missingTheInformationSamplesINeed","thumb-down"],["Problema di traduzione","translationIssue","thumb-down"],["Altra","otherDown","thumb-down"]],["Ultimo aggiornamento 2025-09-08 UTC."],[],[],null,["This page shows you how to get support for Policy Controller.\n\nBefore contacting support\n\nBefore contacting support, you can try and resolve issues yourself. For\ntroubleshooting tips, see\n[Troubleshoot Policy Controller](/kubernetes-engine/enterprise/policy-controller/docs/how-to/troubleshoot-policy-controller).\n\nSupport options\n\nGoogle Cloud offers different support packages to meet different\nneeds, such as 24/7 coverage, phone support, and access to a technical support\nmanager. For more information, see\n[Cloud Customer Care](/support).\n\nFor open source Gatekeeper, you can get support by checking for existing issues\nor opening a new issue in the\n[public GitHub issue tracker](https://github.com/open-policy-agent/gatekeeper/issues).\n\nWhat Google doesn't support\n\nGoogle doesn't support the following issues:\n\n- Issues with [self-authored constraints](/kubernetes-engine/enterprise/policy-controller/docs/how-to/creating-policy-controller-constraints) and [constraint templates](/kubernetes-engine/enterprise/policy-controller/docs/how-to/write-custom-constraint-templates).\n- Issues with customer-owned `YAML` file configurations.\n\nRelated tools and resources\n\nIf you install open source products, such as Gatekeeper,\nyou can get community support for\nthese products:\n\n- [Gatekeeper](https://github.com/open-policy-agent/gatekeeper)\n- [kpt](https://kpt.dev/)\n- [Kustomize](https://kustomize.io/)\n\nRecommended version\n\nWe recommend that you use Policy Controller version 1.20.\n\nFile bugs or feature requests\n\nYou can submit a product issue by using one of the following procedures:\n\n- **Policy Controller issues and feature requests** : Check for\n [existing issues](https://issuetracker.google.com/issues?q=componentid:1161523%2B%20status:open%20&s=vote_count:desc&d=issue_id&d=type&d=status&d=vote_count&d=title&d=priority&d=severity&d=assignee&d=blocked_by_issue_id&d=created_time&d=modified_time)\n or\n [open new issues](https://issuetracker.google.com/issues/new?component=1161523).\n\n- **Gatekeeper issues and feature requests** : Check for existing\n issues or open new issues in the\n [public issue trackers](https://github.com/open-policy-agent/gatekeeper/issues).\n\n- **Documentation issues** : On the documentation page, select **Send\n feedback**. This action opens a feedback form. The\n Config Management team reviews and takes action on your comments.\n\nBilling questions\n\nUse the following resources to get help with billing questions:\n\n- To learn more about billing, read the [Google Cloud billing documentation](/billing/docs).\n- Resolve billing concerns by using the [billing concerns troubleshooter](https://support.google.com/cloud/troubleshooter/7279311?ref_topic=6288636).\n- Request help with billing questions by using the [billing support form](https://support.google.com/cloud/contact/cloud_platform_billing?visit_id=1-636564925221770723-4170709031&rd=1).\n\nWhat's next\n\n- Review the [compatibility between Google Kubernetes Engine features and cluster product families](/anthos/docs/version-and-upgrade-support#anthos)."]]
