Google Cloud ofrece diferentes paquetes de asistencia para satisfacer distintas necesidades, como asistencia telefónica, cobertura las 24 horas, todos los días y acceso a un administrador de asistencia técnica.
Para obtener más información, consulta Planes de asistencia de Google Cloud Platform.
Obtén asistencia de la comunidad
Puedes hacer una pregunta en Stack Overflow y recibir respuestas de su comunidad, pero también de los ingenieros de Google que supervisan la etiqueta y ofrecen asistencia no oficial.
Para cambiar o inhabilitar la facturación de un proyecto, ve a la página Facturación en la consola de Google Cloud. Para obtener más información, consulta Modifica la configuración de facturación de un proyecto en la Ayuda de la consola de Google Cloud.
[[["Fácil de comprender","easyToUnderstand","thumb-up"],["Resolvió mi problema","solvedMyProblem","thumb-up"],["Otro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Información o código de muestra incorrectos","incorrectInformationOrSampleCode","thumb-down"],["Faltan la información o los ejemplos que necesito","missingTheInformationSamplesINeed","thumb-down"],["Problema de traducción","translationIssue","thumb-down"],["Otro","otherDown","thumb-down"]],["Última actualización: 2024-11-21 (UTC)"],[],[],null,["# Knative serving support\n\nBefore you report issues\n------------------------\n\nBefore you report issues, read and follow the suggestions on the\ntroubleshooting page:\n\n[Troubleshooting for Knative serving](/kubernetes-engine/enterprise/knative-serving/docs/troubleshooting)\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs,\nsuch as 24/7 coverage, phone support, and access to a technical support manager.\nFor more information, see [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\nYou can ask a question on Stack Overflow and receive responses from the Stack\nOverflow community, but also from Google engineers, who monitor the tag and\noffer unofficial support.\n\nIssue tracker\n-------------\n\nFollow bugs and request features with the public\nissue tracker:\n\n- [All products](/support/docs/issue-trackers)\n\n- [Knative serving](https://issuetracker.google.com/savedsearches/5447632)\n\nBilling questions\n-----------------\n\nUse the following resources to get help with billing questions:\n\n- To learn more about billing, read the [Google Cloud billing documentation](/billing/docs).\n- Resolve billing concerns by using the [billing concerns troubleshooter](https://support.google.com/cloud/troubleshooter/7279311?ref_topic=6288636).\n- Request help with billing questions by using the [billing support form](https://support.google.com/cloud/contact/cloud_platform_billing?visit_id=1-636564925221770723-4170709031&rd=1).\n- To change or disable billing on a project, go to the **Billing** page in the\n Google Cloud console. For more information, see\n [Modify a Project's Billing Settings](https://support.google.com/cloud/answer/6293499?ref_topic=6288636)\n in the Google Cloud console Help.\n\n | **Caution:** When you disable billing for a project, you also disable all product resources in that project."]]
