지원되지 않는 버전을 사용하는 경우 지원을 받으려면 지원되는 버전으로 업그레이드해야 합니다. 업그레이드 방법에 대한 자세한 내용은 구성 동기화 설치를 참조하세요.
커뮤니티 리소스
Stack Overflow에 질문하기
kpt 또는 Kustomize를 사용하는 경우 Stack Overflow 태그를 사용하여 Stack Overflow 커뮤니티에서 응답을 받을 수 있습니다. 이 커뮤니티에는 태그를 모니터링하고 비공식 지원을 제공하는 Google 엔지니어가 포함되어 있습니다. 다음 태그를 사용할 수 있습니다.
[[["이해하기 쉬움","easyToUnderstand","thumb-up"],["문제가 해결됨","solvedMyProblem","thumb-up"],["기타","otherUp","thumb-up"]],[["이해하기 어려움","hardToUnderstand","thumb-down"],["잘못된 정보 또는 샘플 코드","incorrectInformationOrSampleCode","thumb-down"],["필요한 정보/샘플이 없음","missingTheInformationSamplesINeed","thumb-down"],["번역 문제","translationIssue","thumb-down"],["기타","otherDown","thumb-down"]],["최종 업데이트: 2024-11-25(UTC)"],[],[],null,["# Get support\n\nThis page shows you how to get support for Config Sync.\n\nBefore contacting support\n-------------------------\n\nBefore contacting support, you can try and resolve issues yourself. For\ntroubleshooting tips, see [Troubleshoot Config Sync](/kubernetes-engine/enterprise/config-sync/docs/how-to/troubleshooting-config-sync).\n\nSupport options\n---------------\n\nGoogle Cloud offers a variety of support packages to accommodate your support\nneeds.\n\nEnabling Google Kubernetes Engine (GKE) Enterprise edition in your project gives you access to\n[Google Cloud Support](/support/docs) for Config Sync.\n\nFor open source Config Sync, you can get support by checking for existing issues\nor opening a new issue in the\n[public GitHub issue tracker](https://github.com/GoogleContainerTools/kpt-config-sync/issues).\n\n### What Google doesn't support\n\nGoogle doesn't support issues with customer-owned `YAML` file configurations.\n\n### Related tools and resources\n\nIf you install open source products, such as open source Config Sync or\nother tools like kpt, you can get community support for these products:\n\n- [Open source Config Sync](https://github.com/GoogleContainerTools/kpt-config-sync)\n- [kpt](https://kpt.dev/)\n- [Kustomize](https://kustomize.io/)\n\nRecommended version\n-------------------\n\nWe recommend that you use Config Sync version 1.22.0.\n\nVersion Support Policy\n----------------------\n\nSupport for Config Sync follows the\n[GKE Enterprise Support Policy](/kubernetes-engine/enterprise/docs/support/getting-support#version_support_policy).\nGoogle supports each Config Sync minor version for the later of:\n\n- 12 months after the initial release of the minor version.\n- The release of the third subsequent minor version.\n\nThe following table shows the supported\nversions of Config Sync and the earliest end-of-life\n(EOL) date for a version:\n\nIf you are on an unsupported version, then\nyou must upgrade to a supported version to receive support. For information on\nhow to upgrade, see\n[Installing Config Sync](/kubernetes-engine/enterprise/config-sync/docs/how-to/installing-config-sync#upgrade).\n\nShared responsibility model\n---------------------------\n\nRunning a business-critical production application on GKE Enterprise\nrequires multiple parties to carry different responsibilities. These\nresponsibilities are described at\n[GKE Enterprise shared responsibility](/kubernetes-engine/enterprise/docs/concepts/gke-shared-responsibility).\n\nCommunity resources\n-------------------\n\nUse the following resources to get support from the Config Sync\ncommunity.\n\n### Ask a question on Stack Overflow\n\nIf you use kpt or Kustomize, you can use Stack Overflow tags to receive\nresponses from the Stack Overflow community. This community includes Google\nengineers, who monitor the tag and offer unofficial support. You can use the\nfollowing tags:\n\n- [kpt](https://stackoverflow.com/questions/tagged/kpt)\n- [Kustomize](https://stackoverflow.com/questions/tagged/kustomize)\n\n### File bugs or feature requests\n\nYou can submit a product issue by using one of the following procedures:\n\n- **Config Sync issues and feature requests** : Check for existing\n issues or open new issues in the\n [public issue trackers](https://github.com/GoogleContainerTools/kpt-config-sync/issues)\n For new issues, consider including a bug report by using the\n [`nomos bugreport`](/kubernetes-engine/enterprise/config-sync/docs/how-to/nomos-command#bug) command.\n\n- **Documentation issues** : On the documentation page, select **Send\n feedback**. This action opens a feedback form. The\n Config Management team reviews and takes action on your comments.\n\nBilling questions\n-----------------\n\nUse the following resources to get help with billing questions:\n\n- To learn more about billing, read the [Google Cloud billing documentation](/billing/docs).\n- Resolve billing concerns by using the [billing concerns troubleshooter](https://support.google.com/cloud/troubleshooter/7279311?ref_topic=6288636).\n- Request help with billing questions by using the [billing support form](https://support.google.com/cloud/contact/cloud_platform_billing?visit_id=1-636564925221770723-4170709031&rd=1).\n\nWhat's next\n-----------\n\n- Review the [compatibility between Google Kubernetes Engine (GKE) Enterprise edition components and cluster product families](/anthos/docs/version-and-upgrade-support#anthos)."]]
