Google Cloud 는 다양한 니즈를 충족할 수 있도록 연중무휴 지원, 전화 지원, 기술 지원 관리자 상담과 같은 다양한 서포트 패키지를 제공합니다. 자세한 내용은 Cloud Customer Care를 참조하세요.
커뮤니티에서 지원받기
Stack Overflow에 질문하기
Stack Overflow에서 Identity Platform에 대해 질문할 수 있습니다.
Identity Platform에 대한 질문에는 google-identity 태그를 사용하세요. 이 태그를 사용하면 Stack Overflow 커뮤니티뿐 아니라 이 태그를 모니터링하고 비공식 지원을 제공하는 Google 엔지니어의 답변을 받게 됩니다.
Identity Platform 토론
Google Cloud
Slack 커뮤니티를 방문하여 Identity Platform 및 기타 Google Cloud 제품에 대해 토론할 수 있습니다. 아직 가입하지 않았다면 이 양식을 사용하여 가입하세요.
기능 요청 및 버그 신고 제출
Identity Platform에 대해 새 기능을 요청하거나 재현 가능한 버그가 발견되면 issue tracker를 통해 이를 보고할 수 있습니다. 버그 또는 요청이 이미 보고되었는지 확인하려면 미해결 이슈를 검토하고 기존 스레드에 별표를 표시하여 최신 상태를 확인할 수 있습니다. 기존 스레드가 없으면 새 기능을 요청하거나 새 버그를 보고할 수 있습니다.
[[["이해하기 쉬움","easyToUnderstand","thumb-up"],["문제가 해결됨","solvedMyProblem","thumb-up"],["기타","otherUp","thumb-up"]],[["이해하기 어려움","hardToUnderstand","thumb-down"],["잘못된 정보 또는 샘플 코드","incorrectInformationOrSampleCode","thumb-down"],["필요한 정보/샘플이 없음","missingTheInformationSamplesINeed","thumb-down"],["번역 문제","translationIssue","thumb-down"],["기타","otherDown","thumb-down"]],["최종 업데이트: 2025-09-04(UTC)"],[[["\u003cp\u003eGoogle Cloud offers various support packages, including 24/7 coverage, phone support, and access to a technical support manager, detailed in the Cloud Customer Care documentation.\u003c/p\u003e\n"],["\u003cp\u003eFor community support, users can post questions on Stack Overflow using the \u003ccode\u003egoogle-identity\u003c/code\u003e tag, which is monitored by both the community and Google engineers for unofficial support.\u003c/p\u003e\n"],["\u003cp\u003eThe Google Cloud Slack community allows for discussions about Identity Platform and other Google Cloud products, with a signup form available for new members.\u003c/p\u003e\n"],["\u003cp\u003eFeature requests and bug reports for Identity Platform can be submitted through the issue tracker, where users can also review, star, or create new issues.\u003c/p\u003e\n"]]],[],null,["# Getting support\n===============\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet\ndifferent needs, such as 24/7 coverage, phone support, and access to a technical\nsupport manager. For more information,\nsee [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\n### Ask a question on Stack Overflow\n\nAsk a question about Identity Platform on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-identity).\nUse the tag `google-identity` for questions about\nIdentity Platform. This tag not only receives responses from the\nStack Overflow community, but also from Google engineers, who monitor the tag\nand offer unofficial support.\n\n### Discuss Identity Platform\n\nYou can visit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nIdentity Platform and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\n### File feature requests and bug reports\n\nIf you'd like to request a new feature for Identity Platform, or\nencounter a reproducible bug, you can report them through the\n[issue tracker](/support/docs/issue-trackers). You can\n[review the open issues](https://issuetracker.google.com/savedsearches/6115075)\nto see if your bug or request has already been reported, and\n[star](https://developers.google.com/issue-tracker/guides/subscribe#subscribing_by_starring_an_issue)\nan existing thread to keep updated. If there are no existing threads, you can\n[request a new feature](https://issuetracker.google.com/issues/new?component=1120253&template=1629995)\nor [report a new bug](https://issuetracker.google.com/issues/new?component=1120253&template=1629969)."]]
