Getting support

Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.

Get support from the community

Ask a question on Stack Overflow

Ask a question about Identity Platform on Stack Overflow. Use the tag google-identity for questions about Identity Platform. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.

Discuss Identity Platform

You can visit the Google Cloud Slack community to discuss Identity Platform and other Google Cloud products. If you haven't already joined, use this form to sign up.

File feature requests and bug reports

If you'd like to request a new feature for Identity Platform, or encounter a reproducible bug, you can report them through the issue tracker. You can review the open issues to see if your bug or request has already been reported, and star an existing thread to keep updated. If there are no existing threads, you can request a new feature or report a new bug.