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El widget de búsqueda incluye botones de comentarios que ayudan a evaluar los problemas de calidad de búsqueda. En esta página, se explica cómo activar o desactivar esta función con la consola deGoogle Cloud .
Cuando la función de comentarios está activada, el widget renderizado en tu página web muestra los botones Me gusta y No me gusta. Tus usuarios finales pueden hacer clic en los botones para indicar si la calidad de los resultados fue la esperada. Si un usuario hace clic en el botón No me gusta, se le pedirá que seleccione de una lista de motivos por los que la calidad no es la esperada y que proporcione comentarios adicionales.
Si tu app se encuentra en la región global, el administrador de Google Cloud y Google podrán ver los comentarios sobre el widget. Si tu app se encuentra en varias regiones, solo tu administrador Google Cloud verá los comentarios.
De todos modos, los usuarios no deben incluir información de identificación personal (PII) ni datos sensibles en los comentarios.
Cómo activar o desactivar los botones de comentarios
Para activar o desactivar los botones de comentarios, thumb_up y thumb_down, en tu widget, sigue estos pasos:
En la consola de Google Cloud , ve a la página AI Applications.
[[["Fácil de comprender","easyToUnderstand","thumb-up"],["Resolvió mi problema","solvedMyProblem","thumb-up"],["Otro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Información o código de muestra incorrectos","incorrectInformationOrSampleCode","thumb-down"],["Faltan la información o los ejemplos que necesito","missingTheInformationSamplesINeed","thumb-down"],["Problema de traducción","translationIssue","thumb-down"],["Otro","otherDown","thumb-down"]],["Última actualización: 2025-09-05 (UTC)"],[[["\u003cp\u003eThis feature is currently in Preview, governed by Pre-GA Offerings Terms and Generative AI Preview terms, and may have limited support with potential compatibility issues between versions.\u003c/p\u003e\n"],["\u003cp\u003eThe search widget includes optional feedback buttons (Thumbs up/down) that users can utilize to evaluate the search result quality, providing Google with data to assess search issues.\u003c/p\u003e\n"],["\u003cp\u003eEnabling the feedback feature adds "Thumbs up" and "Thumbs down" buttons to the widget, allowing users to indicate if the search results meet their expectations and provide further commentary if needed.\u003c/p\u003e\n"],["\u003cp\u003eYou can enable or disable the feedback buttons in the Google Cloud console under the Agent Builder's UI tab for a specific search application.\u003c/p\u003e\n"],["\u003cp\u003eWhile user feedback from the widget is not accessible to you, it is used by Google to enhance search quality, but users should refrain from including PII or sensitive information in their feedback.\u003c/p\u003e\n"]]],[],null,["# Configure widget feedback\n\nThe search widget includes feedback buttons that help assess search quality\nissues. This page explains how to turn this feature on or off using the\nGoogle Cloud console.\n\nWhen the feedback feature is turned on, the widget rendered on your web page\ndisplays **Thumbs up** and **Thumbs down** buttons. Your end users can click the\nbuttons to indicate whether the quality of the results appeared as expected. If\na user clicks the **Thumbs down** button, they are prompted to select from a\nlist of reasons why the quality is not as expected and to provide additional\ncomments.\n\nIf your app is located in the global region, then the widget feedback is visible\nto your Google Cloud administrator and Google. If your app is located in a\nmulti-region, then only your Google Cloud administrator sees the feedback.\nRegardless, your users shouldn't include Personally Identifiable Information\n(PII) or sensitive data with feedback.\n\nTurn feedback buttons on or off\n-------------------------------\n\nTo turn feedback buttons, thumb_up and thumb_down, in your widget on or off,\nfollow these steps:\n\n1. In the Google Cloud console, go to the **AI Applications** page.\n\n [AI Applications](https://console.cloud.google.com/gen-app-builder/start)\n2. Click the name of the search app that you want to edit.\n\n3. Click **Configurations**.\n\n4. Click the **UI** tab.\n\n5. Toggle **Enable feedback** to turn feedback buttons on or off.\n\n6. Click **Save and publish**.\n\n Your users' feedback can be viewed on the app's Analytics page. See [View\n analytics](/generative-ai-app-builder/docs/view-analytics).\n\nWhat's next\n-----------\n\n- [Preview search results](/generative-ai-app-builder/docs/preview-search-results)\n- [Add the widget to a web page](/generative-ai-app-builder/docs/add-widget)"]]
