Configure widget feedback

Note: This feature is a Preview offering, subject to the "Pre-GA Offerings Terms" of the GCP Service Specific Terms. Pre-GA products and features may have limited support, and changes to pre-GA products and features may not be compatible with other pre-GA versions. For more information, see the launch stage descriptions. Further, by using this feature, you agree to the Generative AI Preview terms and conditions ("Preview Terms"). For this feature, you can process personal data as outlined in the Cloud Data Processing Addendum, subject to applicable restrictions and obligations in the Agreement (as defined in the Preview Terms).

The search widget includes feedback buttons that help Google assess search quality issues. You can turn this feature on using the Google Cloud console.

When the feedback feature is turned on, the widget rendered on your web page displays Thumbs up and Thumbs down buttons. Your end users can click the buttons to indicate whether the quality of the results appeared as expected. If a user clicks the Thumbs down button, they are prompted to select from a list of reasons why the quality is not as expected and to provide additional comments.

If you use access control for your data sources, these configuration settings also apply to your web app.

Important: Although the widget feedback is visible only to Google, your users should not include Personally Identifiable Information (PII) or sensitive data with feedback.

Turn feedback buttons on or off

To turn feedback buttons, thumb_up and thumb_down, in your widget on or off, follow these steps:

1. In the Google Cloud console, go to the Agent Builder page.

   Agent Builder

2. Click the name of the search app that you want to edit.

3. Click Configurations.

4. Click the UI tab.

5. Toggle Enable feedback to turn feedback buttons on or off.

6. Click Save and publish.

What's next

• Preview search results
• Add the widget to a web page