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Dokumen ini menunjukkan cara menyelesaikan masalah penyiapan dengan Gemini untuk
Google Cloud.
Ikon Gemini tidak muncul di panel platform atau panel Gemini tidak terbuka di Google Cloud console
Jika ikon Gemini tidak muncul di Google Cloud panel platform konsol, atau
panel Gemini di Google Cloud konsol tidak terbuka, coba langkah berikut untuk
menyelesaikan masalah:
Verifikasi bahwa ID Google Cloud project yang Anda gunakan adalah salah satu project ID
yang Anda kirimkan setelah Anda diberi akses ke Gemini. Untuk
mengetahui informasi selengkapnya, lihat
Meminta akses Gemini.
Pastikan Gemini for Google Cloud API diaktifkan di project Google Cloud Anda. Untuk
mengetahui informasi selengkapnya, lihat
Mengaktifkan Gemini for Google Cloud API.
Pastikan Anda memiliki izin Identity and Access Management (IAM) yang benar. Anda mungkin
perlu meminta administrator untuk memverifikasi izin Anda dan, jika perlu,
menambahkan izin yang hilang. Untuk mengetahui informasi selengkapnya, lihat
Mendapatkan izin IAM yang diperlukan.
Periksa apakah Anda berada di Google Cloud halaman konsol yang tidak mendukung Gemini. Misalnya, beberapa halaman dukungan dan beberapa halaman tentang
cara memulai tidak mendukung Gemini.
Jika ID project Anda dikirim untuk akses Gemini, dan Gemini untuk Google Cloud API diaktifkan untuk project Anda, dan Anda memiliki izin IAM yang benar, coba logout dari konsolGoogle Cloud , lalu login kembali.
Gemini menampilkan jawaban yang tidak lengkap tentang layanan cloud lain
Gemini untuk Google Cloud dioptimalkan untuk Google Cloud. Alat ini berfungsi dengan baik dengan
produk dan kasus penggunaanGoogle Cloud . Pengetahuan domain Gemini
tidak dioptimalkan untuk produk dan kasus penggunaan di layanan cloud
lain, seperti Azure, Amazon Web Services (AWS), dan Oracle Cloud
Infrastructure (OCI). Karena pengoptimalan ini, pertanyaan tentang layanan cloud tersebut tidak didukung.
Gemini dapat memberikan informasi terbatas tentang perbandingan produk
Google Cloud dengan produk dari penyedia cloud lain.
Misalnya, perintah berikut didukung:
What is the equivalent product in Google Cloud to AWS Sagemaker?
Can you help me rewrite this Azure Serverless function so that it runs in Cloud Run functions?
Gemini menampilkan jawaban yang mirip dengan, "Maaf, saya tidak dapat membantu Anda"
Untuk meningkatkan akurasi, kami mencegah Gemini merespons
kategori pertanyaan jika tingkat keyakinan terhadap responsnya rendah.
Jika pertanyaan Anda diklasifikasikan ke dalam salah satu kategori tersebut, pertanyaan tersebut akan diblokir dan Anda akan menerima jawaban yang mirip dengan, "Maaf, kami tidak dapat membantu Anda terkait hal tersebut".
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-09-04 UTC."],[[["\u003cp\u003eThis guide addresses setup issues with Gemini for Google Cloud, specifically when the Gemini icon is missing or the pane won't open.\u003c/p\u003e\n"],["\u003cp\u003eEnsure the Google Cloud project ID you're using was submitted for Gemini access, and that the Gemini for Google Cloud API is enabled.\u003c/p\u003e\n"],["\u003cp\u003eVerify you have the necessary Identity and Access Management (IAM) permissions, and that you're on a Gemini-supported page within the Google Cloud console.\u003c/p\u003e\n"],["\u003cp\u003eGemini for Google Cloud is optimized for Google Cloud products and use cases, and it has limited support for information regarding other cloud providers.\u003c/p\u003e\n"],["\u003cp\u003eGemini may respond with a message like "Sorry, I can't help you with that" if the question falls into a category where Gemini has low confidence in the response.\u003c/p\u003e\n"]]],[],null,["# Troubleshoot Gemini\n\nThis document shows you how to resolve setup issues with Gemini for\nGoogle Cloud.\n\nThe Gemini icon doesn't show up on the platform bar or the Gemini pane doesn't open in the Google Cloud console\n---------------------------------------------------------------------------------------------------------------\n\nIf the **Gemini** icon does not show on the Google Cloud console platform bar, or\nthe **Gemini** pane in the Google Cloud console doesn't open, try the following to\nresolve the issue:\n\n- Verify that the ID of the Google Cloud project you're using is one of the project IDs\n you submitted after you were granted access to Gemini. For\n more information, see\n\n [Apply for Gemini access](/gemini/docs/discover/set-up-gemini#apply-for-preview).\n\n- Verify that the Gemini for Google Cloud API is enabled in your Google Cloud project. For\n more information, see\n\n [Enable the Gemini for Google Cloud API](/gemini/docs/discover/set-up-gemini#enable-api).\n\n- Verify you have the correct Identity and Access Management (IAM) permissions. You might\n need to ask your administrator to verify your permissions and, if necessary,\n add the missing permissions. For more information, see\n\n [Get required IAM permissions](/gemini/docs/discover/set-up-gemini#grant-iam).\n\n- Check whether you're on a Google Cloud console page that doesn't support\n Gemini. For example, some support pages and some pages about\n getting started don't support Gemini.\n\n- If your project's ID was submitted for Gemini access, and the\n Gemini for Google Cloud API is enabled for your project, and you have the\n correct IAM permissions, try logging out of the\n Google Cloud console and then log back in.\n\nGemini returns an incomplete answer about another cloud service\n---------------------------------------------------------------\n\nGemini for Google Cloud is optimized for Google Cloud. It works well with\nGoogle Cloud products and use cases. The domain knowledge of\nGemini is not optimized for products and use cases in other\ncloud services, such as Azure, Amazon Web Services (AWS), and Oracle Cloud\nInfrastructure (OCI). Because of this optimization, questions about those cloud\nservices aren't supported.\n\nGemini can provide limited information about how a\nGoogle Cloud product compares to a product from another cloud provider.\nFor example, the following prompts are supported: \n\n What is the equivalent product in Google Cloud to AWS Sagemaker?\n\n Can you help me rewrite this Azure Serverless function so that it runs in Cloud Run functions?\n\nGemini returned an answer similar to, \"Sorry, I can't help you with that\"\n-------------------------------------------------------------------------\n\nTo improve accuracy, we prevent Gemini from responding to\ncategories of questions when there is a low level of confidence in the response.\nIf your question is classified to be in one of those categories, then the\nquestion is blocked and you receive an answer similar to, \"Sorry, I can't help\nyou with that.\""]]
