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Obtener un paquete de asistencia de Google
Google Cloud ofrece diferentes paquetes de asistencia para satisfacer distintas necesidades, como cobertura ininterrumpida, asistencia telefónica y acceso a un gestor de asistencia técnica. Para obtener más información, consulta Atención al Cliente de Cloud.
Informar de errores o solicitar funciones
Puedes sugerir funciones de productos, enviar comentarios sobre productos y documentación, e informar de problemas en nuestra herramienta de seguimiento de incidencias pública. Antes de registrar un problema, consulta los problemas abiertos para ver si alguien ya ha informado de ese problema o solicitud. Si ya hay un problema abierto similar, suscríbete a la conversación para estar al día.
Los ingenieros de Gestor de certificados revisan los problemas registrados con esta herramienta de seguimiento de problemas.
[[["Es fácil de entender","easyToUnderstand","thumb-up"],["Me ofreció una solución al problema","solvedMyProblem","thumb-up"],["Otro","otherUp","thumb-up"]],[["Es difícil de entender","hardToUnderstand","thumb-down"],["La información o el código de muestra no son correctos","incorrectInformationOrSampleCode","thumb-down"],["Me faltan las muestras o la información que necesito","missingTheInformationSamplesINeed","thumb-down"],["Problema de traducción","translationIssue","thumb-down"],["Otro","otherDown","thumb-down"]],["Última actualización: 2025-09-11 (UTC)."],[[["\u003cp\u003eGoogle Cloud offers various support packages, including 24/7 coverage, phone support, and access to a technical support manager.\u003c/p\u003e\n"],["\u003cp\u003eUsers can file bugs, suggest product features, and provide feedback through the public issue tracker, and they are encouraged to review existing issues before submitting a new one.\u003c/p\u003e\n"],["\u003cp\u003eThe Google Cloud Slack community is available for discussing Certificate Manager and other Google Cloud products, with a dedicated \u003ccode\u003e#networking\u003c/code\u003e channel for Certificate Manager.\u003c/p\u003e\n"]]],[],null,["# Getting support\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\nFile bugs or feature requests\n-----------------------------\n\nYou can suggest product features, provide product and documentation feedback,\nand report issues on our [public issue tracker](https://issuetracker.google.com/issues/new?component=1665717). Before filing an issue,\n[review the open issues](https://b.corp.google.com/issues?q=status:open%20componentid:1665717) to see if someone has already reported that issue\nor request. If a similar open issue already exists, subscribe to the thread to\nkeep updated.\n\nCertificate Manager engineers review the issues filed using this issue tracker.\n\nDiscuss Certificate Manager\n---------------------------\n\nVisit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nCertificate Manager and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Certificate Manager, join the\n[`#networking`](https://googlecloud-community.slack.com/messages/C2Q13BM0T/)\nchannel."]]