[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["難以理解","hardToUnderstand","thumb-down"],["資訊或程式碼範例有誤","incorrectInformationOrSampleCode","thumb-down"],["缺少我需要的資訊/範例","missingTheInformationSamplesINeed","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["上次更新時間：2025-09-03 (世界標準時間)。"],[[["\u003cp\u003eGoogle Cloud offers various support packages that include 24/7 coverage, phone support, and access to technical support managers.\u003c/p\u003e\n"],["\u003cp\u003eUsers with a Google Cloud support package can file requests for assistance through the Google Cloud Support console.\u003c/p\u003e\n"],["\u003cp\u003eThe API Gateway Users Google group is available for discussing API Gateway and receiving related announcements.\u003c/p\u003e\n"],["\u003cp\u003eStack Overflow, tagged with \u003ccode\u003egoogle-cloud-api-gateway\u003c/code\u003e, serves as a platform for API Gateway questions, monitored by both the community and Google engineers.\u003c/p\u003e\n"],["\u003cp\u003eThe Public Issue Tracker can be used to report bugs and submit feature requests, allowing direct communication with Google's support and development team.\u003c/p\u003e\n"]]],[],null,["# Getting support\n===============\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see [Google Cloud Support](https://cloud.google.com/support).\n\nFile a support request\n----------------------\n\nUsers with a support package can request assistance through the [Google Cloud Support console](https://console.cloud.google.com/support).\n\nGet support from the community\n------------------------------\n\n### Discuss API Gateway\n\nUse the\n[API Gateway Users](https://groups.google.com/d/forum/api-gateway-users) Google group to discuss API Gateway and to receive\nAPI Gateway announcements and updates.\n\n### Ask a question on Stack Overflow\n\nAsk a question about API Gateway on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-api-gateway).\nUse the tag `google-cloud-api-gateway` for questions about\nAPI Gateway. This tag not only receives responses from the\nStack Overflow community, but also from Google engineers, who monitor the tag\nand offer unofficial support.\n\nProvide feedback\n----------------\n\n### File bugs or feature requests\n\nIf you believe you have found a legitimate bug, the\n[Public Issue Tracker](https://issuetracker.google.com/issues?q=status:open%20componentid:961566)\nis the place to report it. Doing so will alert a member of our support and/or\ndevelopment team to the issue. While the primary purpose of this channel is bug\nreporting, it is also possible to submit feature requests here as well.\n\n### Provide documentation feedback\n\nIf you run into issues while using the documentation, have general feedback, or want to make a suggestion, use the documentation feedback mechanism. From any page in the API Gateway documentation, click the **Send feedback**\nlink at the top or bottom of the page to open a feedback form. Your comments will be reviewed\nby the API Gateway team."]]
