Assistenza da remoto per i cluster GKE Enterprise

Se hai un problema con i cluster registrati al di fuori di Google Cloud che non riesci a risolvere autonomamente, ti potrebbe essere chiesto di concedere all'Assistenza Google Cloud l'accesso di sola lettura ai tuoi cluster per aiutarli a comprendere il problema e a classificarlo più rapidamente. Questa pagina spiega come condividere queste informazioni con l'assistenza Google Cloud.

Questa pagina è rivolta agli amministratori IT e agli operatori che rispondono agli avvisi e alle pagine quando gli obiettivi del livello di servizio (SLO) non vengono raggiunti o le applicazioni non vanno a buon fine e eseguono il debug per trovare la causa principale. Per scoprire di più sui ruoli comuni e sugli esempi di attività a cui facciamo riferimento nei contenuti di Google Cloud, consulta Ruoli e attività comuni degli utenti di GKE Enterprise.

In questo flusso di assistenza, viene configurato un account di servizio Google Cloud dedicato per la richiesta di assistenza e viene concesso l'accesso in sola lettura al cluster. Il team di assistenza può quindi eseguire comandi di sola lettura utilizzando questo account di servizio per elencare i pod, il successo/l'errore del pull delle immagini container, ispezionare lo stato del nodo e così via per aiutarti a risolvere il problema. Il team di assistenza non può apportare modifiche al tuo cluster.

Prima di iniziare

  • Assicurati di aver installato i seguenti strumenti a riga di comando:
    • Google Cloud CLI con una versione precedente di 486.0.0 per abilitare l'accesso. Se devi installare Google Cloud CLI, consulta la guida all'installazione.
    • kubectl per eseguire comandi sui cluster Kubernetes. Se devi installare kubectl, consulta la guida all'installazione.
  • Assicurati di aver inizializzato gcloud CLI per l'utilizzo con il tuo progetto.
  • Assicurati che i cluster di cui devi risolvere i problemi siano registrati al parco risorse del tuo progetto. Puoi verificare che un cluster sia registrato eseguendo gcloud container fleet memberships list (o glcoud container fleet memberships describe MEMBERSHIP_NAME, dove MEMBERSHIP_NAME è il nome univoco del cluster).
  • Assicurati di disporre dell'autorizzazione gkehub.rbacrolebindings.create nel progetto. Questa autorizzazione è inclusa nei ruoli gkehub.editor e gkehub.admin. È necessario per attivare l'accesso all'assistenza.
  • Assicurati di aver attivato connectgateway.googleapis.com per il tuo progetto. Per farlo, se non sei un proprietario del progetto, devi disporre dell'autorizzazione serviceusage.services.enable.

Gestire l'accesso all'assistenza per il cluster

Per attivare l'accesso dell'assistenza per il cluster, esegui un comando gcloud che propaga un insieme di criteri di controllo dell'accesso basato sui ruoli (RBAC) di Kubernetes di sola lettura al cluster di destinazione. Il team di assistenza non potrà visualizzare i tuoi cluster finché non avrai eseguito correttamente questo comando. Per visualizzare i criteri RBAC applicati dal comando, consulta Esaminare in anticipo i criteri RBAC.

Per abilitare l'accesso all'assistenza per il cluster, esegui i seguenti comandi:

# enable Connect Gateway API
gcloud services enable connectgateway.googleapis.com --project=PROJECT_ID

# generate RBAC to enable access
gcloud container fleet memberships support-access enable MEMBERSHIP_NAME \
    --project=PROJECT_ID

# verify the access is enabled
gcloud container fleet memberships support-access describe MEMBERSHIP_NAME \
    --project=PROJECT_ID

Sostituisci quanto segue:

  • MEMBERSHIP_NAME: il nome utilizzato per rappresentare in modo univoco il cluster nel parco risorse. Scopri come controllare il nome dell'abbonamento del tuo cluster in Ottenere lo stato dell'abbonamento al parco risorse.
  • PROJECT_ID: l'ID progetto in cui è registrato il cluster.

Una volta chiusa la richiesta di assistenza, Google rimuove l'autorizzazione del team di assistenza ad accedere al tuo cluster. Puoi anche eseguire il seguente comando per rimuovere manualmente l'autorizzazione di Google ad accedere al tuo cluster:

gcloud container fleet memberships support-access disable MEMBERSHIP_NAME \
    --project=PROJECT_ID

Esamina in anticipo i criteri RBAC

Puoi anche esportare i criteri RBAC proposti in un file per visualizzarne un'anteprima, personalizzare l'elenco delle risorse nelle regole del criterio e applicarli direttamente al cluster con i seguenti comandi:

# enable Connect Gateway API
gcloud services enable connectgateway.googleapis.com --project=PROJECT_ID

# display RBAC policies but don't apply them
gcloud container fleet memberships support-access get-yaml MEMBERSHIP_NAME \
    --project=PROJECT_ID \
    --rbac-output-file=RBAC_OUTPUT_FILE

# directly apply the modified policies to the cluster
kubectl apply -f RBAC_OUTPUT_FILE

Criteri RBAC a cui si applica il comando

L'output mostrerà l'ID e il numero del progetto anziché {PROJECT-NUMBER}.

Google Distributed Cloud per VMware

      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - ""
        resourceNames:
        - service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com
        resources:
        - users
        verbs:
        - impersonate
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      subjects:
      - kind: ServiceAccount
        name: connect-agent-sa
        namespace: gke-connect
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - acme.cert-manager.io
        resources: [challenges, orders]
        verbs: [get, list, watch]
      - apiGroups:
        - addons.gke.io
        resources:[metricsserver, monitoring, stackdrivers]
        verbs: [get, list, watch]
      - apiGroups:
        - admissionregistration.k8s.io
        resources: [mutatingwebhookconfigurations, validatingwebhookconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - anthos.gke.io
        resources: [entitlements, healthcheckjobs, healthchecks]
        verbs: [get, list, watch]
      - apiGroups:
        - apiextensions.k8s.io
        resources: [customresourcedefinitions]
        verbs: [get, list, watch]
      - apiGroups:
        - apiregistration.k8s.io
        resources: [apiservices]
        verbs: [get, list, watch]
      - apiGroups:
        - apiserver.k8s.io
        resources: [flowschemas, prioritylevelconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - apps
        resources: [controllerrevisions, daemonsets, deployments, replicasets, statefulset]
        verbs: [get, list, watch]
      - apiGroups:
        - apps.k8s.io
        resources: [applications]
        verbs: [get, list, watch]
      - apiGroups:
        - authentication.gke.io
        resources: [clientconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - batch
        resources: [cronjobs, jobs]
        verbs: [get, list, watch]
      - apiGroups:
        - bootstrap.cluster.x-k8s.io
        resources: [kubeadmconfigs, kubeadmconfigtemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - bundle.gke.io
        resources: [bundlebuilders, bundles, clusterbundles, componentbuilders, componentlists, components, componentsets, gkeonprembundles, packagedeploymentclasses, packagedeployments, patchtemplatebuilders, patchtemplates, requirements]
        verbs: [get, list, watch]
      - apiGroups:
        - bundleext.gke.io
        resources: [nodeconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - certificates.k8s.io
        resources: [certificatesigningrequests]
        verbs: [get, list, watch]
      - apiGroups:
        - cert-manager.io
        resources: [certificaterequests, certificates, clusterissuers, issuers]
        verbs: [get, list, watch]
      - apiGroups:
        - cilium.io
        resources: [ciliumnodes, ciliumendpoints, ciliumidentities, ciliumegressnatpolicies, ciliumexternalworkloads]
        verbs: [get, list, watch]
      - apiGroups:
        - configmanagement.gke.io
        resources: [configmanagements]
        verbs: [get, list, watch]
      - apiGroups:
        - config.gatekeeper.sh
        resources: [configs]
        verbs: [get, list, watch]
      - apiGroups:
        - coordination.k8s.io
        resources: [leases]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.x-k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machinehealthchecks, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - clusterctl.cluster.x-k8s.io
        resources: [metadata, providers]
        verbs: [get, list, watch]
      - apiGroups:
        - crd.projectcalico.org
        resources: [bgpconfigurations, bgppeers, blockaffinities, clusterinformations, felixconfigurations, globalnetworkpolicies, globalnetworksets, hostendpoints, ipamblocks, ipamconfigs, ipamhandles, ippools, networkpolicies, networksets, vpntunnels]
        verbs: [get, list, watch]
      - apiGroups:
        - discovery.k8s.io
        resources: [endpointslices]
        verbs: [get, list, watch]
      - apiGroups:
        - expansion.gatekeeper.sh
        resources: [expansiontemplate]
        verbs: [get, list, watch]
      - apiGroups:
        - extensions.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - gateway.networking.k8s.io
        resources: [gatewayclasses, gateways, grpcroutes, httproutes, referencegrants, tcproutes, tlsroutes, udproutes]
        verbs: [get, list, watch]
      - apiGroups:
        - hub.gke.io
        resources: [memberships]
        verbs: [get, list, watch]
      - apiGroups:
        - install.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - k8s.cni.cncf.io
        resources: [network-attachment-definitions]
        verbs: [get, list, watch]
      - apiGroups:
        - mutations.gatekeeper.sh
        resources: [assign, assignimage, assignmetadata, modifyset, mutatorpodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.k8s.io
        resources: [ingressclasses, ingresses, multiclusterconnectivityconfigs, networkgatewaygroups, networkgatewaynodes, networkinterfaces, networkloggings, networks, trafficsteerings]
        verbs: [get, list, watch]
      - apiGroups:
        - node.k8s.io
        resources: [runtimeclasses]
        verbs: [get, list, watch]
      - apiGroups:
        - policy
        resources: [poddisruptionbudgets, podsecuritypolicies]
        verbs: [get, list, watch]
      - apiGroups:
        - rbac.authorization.k8s.io
        resources: [clusterroles, clusterrolebindings, roles, rolebindings]
        verbs: [get, list, watch]
      - apiGroups:
        - security.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - storage.k8s.io
        resources: [csidrivers, csinodes, csistoragecapacities, storageclasses, volumeattachments]
        verbs: [get, list, watch]
      - apiGroups:
        - sriovnetwork.k8s.cni.cncf.io
        resources: [sriovnetworknodepolicies, sriovnetworknodestates, sriovoperatorconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - status.gatekeeper.sh
        resources: [constraintpodstatuses, constrainttemplatepodstatuses, expansiontemplatepodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - telemetry.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - templates.gatekeeper.sh
        resources: [constrainttemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - vm.cluster.gke.io
        resources: [gpuallocation, guestenvironmentdata, virtualmachineaccessrequest, virtualmachinedisk, virtualmachinepasswordresetrequest, virtualmachinetype, vmhighavailabilitypolicy, vmruntimes]
        verbs: [get, list, watch]
      - apiGroups:
        - '*'
        resources: [componentstatuses, configmaps, endpoints, events, horizontalpodautoscalers, limitranges, namespaces, nodes, persistentvolumeclaims, persistentvolumes, pods, pods/log, podtemplates, replicationcontrollers, resourcequotas, serviceaccounts, services]
        verbs: [get, list, watch]
      - apiGroups:
        - onprem.cluster.gke.io
        resources: [onpremadminclusters, onpremnodepools, onpremuserclusters, validations, onpremplatforms, onprembundles, clusterstates]
        verbs: [get, list, watch]
      - apiGroups:
        - vsphereproviderconfig.k8s.io
        resources: [vsphereclusterproviderconfigs, vspheremachineproviderconfigs]
        verbs: [get, list, watch]
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-actuation-gke-fleet-support-access
      subjects:
      - kind: User
        name: service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com

Google Distributed Cloud per Bare Metal

      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - ""
        resourceNames:
        - service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com
        resources:
        - users
        verbs:
        - impersonate
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      subjects:
      - kind: ServiceAccount
        name: connect-agent-sa
        namespace: gke-connect
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - acme.cert-manager.io
        resources: [challenges, orders]
        verbs: [get, list, watch]
      - apiGroups:
        - addons.gke.io
        resources:[metricsserver, monitoring, stackdrivers]
        verbs: [get, list, watch]
      - apiGroups:
        - admissionregistration.k8s.io
        resources: [mutatingwebhookconfigurations, validatingwebhookconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - anthos.gke.io
        resources: [entitlements, healthcheckjobs, healthchecks]
        verbs: [get, list, watch]
      - apiGroups:
        - apiextensions.k8s.io
        resources: [customresourcedefinitions]
        verbs: [get, list, watch]
      - apiGroups:
        - apiregistration.k8s.io
        resources: [apiservices]
        verbs: [get, list, watch]
      - apiGroups:
        - apiserver.k8s.io
        resources: [flowschemas, prioritylevelconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - apps
        resources: [controllerrevisions, daemonsets, deployments, replicasets, statefulset]
        verbs: [get, list, watch]
      - apiGroups:
        - apps.k8s.io
        resources: [applications]
        verbs: [get, list, watch]
      - apiGroups:
        - authentication.gke.io
        resources: [clientconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - batch
        resources: [cronjobs, jobs]
        verbs: [get, list, watch]
      - apiGroups:
        - bootstrap.cluster.x-k8s.io
        resources: [kubeadmconfigs, kubeadmconfigtemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - bundle.gke.io
        resources: [bundlebuilders, bundles, clusterbundles, componentbuilders, componentlists, components, componentsets, gkeonprembundles, packagedeploymentclasses, packagedeployments, patchtemplatebuilders, patchtemplates, requirements]
        verbs: [get, list, watch]
      - apiGroups:
        - bundleext.gke.io
        resources: [nodeconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - certificates.k8s.io
        resources: [certificatesigningrequests]
        verbs: [get, list, watch]
      - apiGroups:
        - cert-manager.io
        resources: [certificaterequests, certificates, clusterissuers, issuers]
        verbs: [get, list, watch]
      - apiGroups:
        - cilium.io
        resources: [ciliumnodes, ciliumendpoints, ciliumidentities, ciliumegressnatpolicies, ciliumexternalworkloads]
        verbs: [get, list, watch]
      - apiGroups:
        - configmanagement.gke.io
        resources: [configmanagements]
        verbs: [get, list, watch]
      - apiGroups:
        - config.gatekeeper.sh
        resources: [configs]
        verbs: [get, list, watch]
      - apiGroups:
        - coordination.k8s.io
        resources: [leases]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.x-k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machinehealthchecks, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - clusterctl.cluster.x-k8s.io
        resources: [metadata, providers]
        verbs: [get, list, watch]
      - apiGroups:
        - crd.projectcalico.org
        resources: [bgpconfigurations, bgppeers, blockaffinities, clusterinformations, felixconfigurations, globalnetworkpolicies, globalnetworksets, hostendpoints, ipamblocks, ipamconfigs, ipamhandles, ippools, networkpolicies, networksets, vpntunnels]
        verbs: [get, list, watch]
      - apiGroups:
        - discovery.k8s.io
        resources: [endpointslices]
        verbs: [get, list, watch]
      - apiGroups:
        - expansion.gatekeeper.sh
        resources: [expansiontemplate]
        verbs: [get, list, watch]
      - apiGroups:
        - extensions.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - gateway.networking.k8s.io
        resources: [gatewayclasses, gateways, grpcroutes, httproutes, referencegrants, tcproutes, tlsroutes, udproutes]
        verbs: [get, list, watch]
      - apiGroups:
        - hub.gke.io
        resources: [memberships]
        verbs: [get, list, watch]
      - apiGroups:
        - install.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - k8s.cni.cncf.io
        resources: [network-attachment-definitions]
        verbs: [get, list, watch]
      - apiGroups:
        - mutations.gatekeeper.sh
        resources: [assign, assignimage, assignmetadata, modifyset, mutatorpodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.k8s.io
        resources: [ingressclasses, ingresses, multiclusterconnectivityconfigs, networkgatewaygroups, networkgatewaynodes, networkinterfaces, networkloggings, networks, trafficsteerings]
        verbs: [get, list, watch]
      - apiGroups:
        - node.k8s.io
        resources: [runtimeclasses]
        verbs: [get, list, watch]
      - apiGroups:
        - policy
        resources: [poddisruptionbudgets, podsecuritypolicies]
        verbs: [get, list, watch]
      - apiGroups:
        - rbac.authorization.k8s.io
        resources: [clusterroles, clusterrolebindings, roles, rolebindings]
        verbs: [get, list, watch]
      - apiGroups:
        - security.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - storage.k8s.io
        resources: [csidrivers, csinodes, csistoragecapacities, storageclasses, volumeattachments]
        verbs: [get, list, watch]
      - apiGroups:
        - sriovnetwork.k8s.cni.cncf.io
        resources: [sriovnetworknodepolicies, sriovnetworknodestates, sriovoperatorconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - status.gatekeeper.sh
        resources: [constraintpodstatuses, constrainttemplatepodstatuses, expansiontemplatepodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - telemetry.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - templates.gatekeeper.sh
        resources: [constrainttemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - vm.cluster.gke.io
        resources: [gpuallocation, guestenvironmentdata, virtualmachineaccessrequest, virtualmachinedisk, virtualmachinepasswordresetrequest, virtualmachinetype, vmhighavailabilitypolicy, vmruntimes]
        verbs: [get, list, watch]
      - apiGroups:
        - '*'
        resources: [componentstatuses, configmaps, endpoints, events, horizontalpodautoscalers, limitranges, namespaces, nodes, persistentvolumeclaims, persistentvolumes, pods, pods/log, podtemplates, replicationcontrollers, resourcequotas, serviceaccounts, services]
        verbs: [get, list, watch]
      - apiGroups:
        - addon.baremetal.cluster.gke.io
        resources: [addonmanifests, addonoverrides, addons, addonsets, addonsettemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - baremetal.cluster.gke.io
        resources: [addonconfigurations, clustercidrconfigs, clustercredentials, clustermanifestdeployments, clusters, flatipmodes, healthchecks, inventorymachines, kubeletconfigs, machineclasses, machinecredentials, machines, nodepools, nodepoolclaims, nodeproblemdetectors, preflightchecks, secretforwarders]
        verbs: [get, list, watch]
      - apiGroups:
        - infrastructure.baremetal.cluster.gke.io
        resources:
        - baremetalclusters
        - baremetalmachines
        verbs: [get, list, watch]
      - apiGroups:
        - networking.baremetal.cluster.gke.io
        resources:
        - dpv2multinics
        verbs: [get, list, watch]
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-actuation-gke-fleet-support-access
      subjects:
      - kind: User
        name: service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com

Cluster collegati a GKE

      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - ""
        resourceNames:
        - service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com
        resources:
        - users
        verbs:
        - impersonate
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      subjects:
      - kind: ServiceAccount
        name: connect-agent-sa
        namespace: gke-connect
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - acme.cert-manager.io
        resources: [challenges, orders]
        verbs: [get, list, watch]
      - apiGroups:
        - addons.gke.io
        resources:[metricsserver, monitoring, stackdrivers]
        verbs: [get, list, watch]
      - apiGroups:
        - admissionregistration.k8s.io
        resources: [mutatingwebhookconfigurations, validatingwebhookconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - anthos.gke.io
        resources: [entitlements, healthcheckjobs, healthchecks]
        verbs: [get, list, watch]
      - apiGroups:
        - apiextensions.k8s.io
        resources: [customresourcedefinitions]
        verbs: [get, list, watch]
      - apiGroups:
        - apiregistration.k8s.io
        resources: [apiservices]
        verbs: [get, list, watch]
      - apiGroups:
        - apiserver.k8s.io
        resources: [flowschemas, prioritylevelconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - apps
        resources: [controllerrevisions, daemonsets, deployments, replicasets, statefulset]
        verbs: [get, list, watch]
      - apiGroups:
        - apps.k8s.io
        resources: [applications]
        verbs: [get, list, watch]
      - apiGroups:
        - authentication.gke.io
        resources: [clientconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - batch
        resources: [cronjobs, jobs]
        verbs: [get, list, watch]
      - apiGroups:
        - bootstrap.cluster.x-k8s.io
        resources: [kubeadmconfigs, kubeadmconfigtemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - bundle.gke.io
        resources: [bundlebuilders, bundles, clusterbundles, componentbuilders, componentlists, components, componentsets, gkeonprembundles, packagedeploymentclasses, packagedeployments, patchtemplatebuilders, patchtemplates, requirements]
        verbs: [get, list, watch]
      - apiGroups:
        - bundleext.gke.io
        resources: [nodeconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - certificates.k8s.io
        resources: [certificatesigningrequests]
        verbs: [get, list, watch]
      - apiGroups:
        - cert-manager.io
        resources: [certificaterequests, certificates, clusterissuers, issuers]
        verbs: [get, list, watch]
      - apiGroups:
        - cilium.io
        resources: [ciliumnodes, ciliumendpoints, ciliumidentities, ciliumegressnatpolicies, ciliumexternalworkloads]
        verbs: [get, list, watch]
      - apiGroups:
        - configmanagement.gke.io
        resources: [configmanagements]
        verbs: [get, list, watch]
      - apiGroups:
        - config.gatekeeper.sh
        resources: [configs]
        verbs: [get, list, watch]
      - apiGroups:
        - coordination.k8s.io
        resources: [leases]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.x-k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machinehealthchecks, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - clusterctl.cluster.x-k8s.io
        resources: [metadata, providers]
        verbs: [get, list, watch]
      - apiGroups:
        - crd.projectcalico.org
        resources: [bgpconfigurations, bgppeers, blockaffinities, clusterinformations, felixconfigurations, globalnetworkpolicies, globalnetworksets, hostendpoints, ipamblocks, ipamconfigs, ipamhandles, ippools, networkpolicies, networksets, vpntunnels]
        verbs: [get, list, watch]
      - apiGroups:
        - discovery.k8s.io
        resources: [endpointslices]
        verbs: [get, list, watch]
      - apiGroups:
        - expansion.gatekeeper.sh
        resources: [expansiontemplate]
        verbs: [get, list, watch]
      - apiGroups:
        - extensions.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - gateway.networking.k8s.io
        resources: [gatewayclasses, gateways, grpcroutes, httproutes, referencegrants, tcproutes, tlsroutes, udproutes]
        verbs: [get, list, watch]
      - apiGroups:
        - hub.gke.io
        resources: [memberships]
        verbs: [get, list, watch]
      - apiGroups:
        - install.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - k8s.cni.cncf.io
        resources: [network-attachment-definitions]
        verbs: [get, list, watch]
      - apiGroups:
        - mutations.gatekeeper.sh
        resources: [assign, assignimage, assignmetadata, modifyset, mutatorpodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.k8s.io
        resources: [ingressclasses, ingresses, multiclusterconnectivityconfigs, networkgatewaygroups, networkgatewaynodes, networkinterfaces, networkloggings, networks, trafficsteerings]
        verbs: [get, list, watch]
      - apiGroups:
        - node.k8s.io
        resources: [runtimeclasses]
        verbs: [get, list, watch]
      - apiGroups:
        - policy
        resources: [poddisruptionbudgets, podsecuritypolicies]
        verbs: [get, list, watch]
      - apiGroups:
        - rbac.authorization.k8s.io
        resources: [clusterroles, clusterrolebindings, roles, rolebindings]
        verbs: [get, list, watch]
      - apiGroups:
        - security.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - storage.k8s.io
        resources: [csidrivers, csinodes, csistoragecapacities, storageclasses, volumeattachments]
        verbs: [get, list, watch]
      - apiGroups:
        - sriovnetwork.k8s.cni.cncf.io
        resources: [sriovnetworknodepolicies, sriovnetworknodestates, sriovoperatorconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - status.gatekeeper.sh
        resources: [constraintpodstatuses, constrainttemplatepodstatuses, expansiontemplatepodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - telemetry.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - templates.gatekeeper.sh
        resources: [constrainttemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - vm.cluster.gke.io
        resources: [gpuallocation, guestenvironmentdata, virtualmachineaccessrequest, virtualmachinedisk, virtualmachinepasswordresetrequest, virtualmachinetype, vmhighavailabilitypolicy, vmruntimes]
        verbs: [get, list, watch]
      - apiGroups:
        - '*'
        resources: [componentstatuses, configmaps, endpoints, events, horizontalpodautoscalers, limitranges, namespaces, nodes, persistentvolumeclaims, persistentvolumes, pods, pods/log, podtemplates, replicationcontrollers, resourcequotas, serviceaccounts, services]
        verbs: [get, list, watch]
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-actuation-gke-fleet-support-access
      subjects:
      - kind: User
        name: service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com

Cluster GKE

      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - ""
        resourceNames:
        - service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com
        resources:
        - users
        verbs:
        - impersonate
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-imp-actuation-gke-fleet-support-access
      subjects:
      - kind: ServiceAccount
        name: connect-agent-sa
        namespace: gke-connect
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRole
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      rules:
      - apiGroups:
        - acme.cert-manager.io
        resources: [challenges, orders]
        verbs: [get, list, watch]
      - apiGroups:
        - addons.gke.io
        resources:[metricsserver, monitoring, stackdrivers]
        verbs: [get, list, watch]
      - apiGroups:
        - admissionregistration.k8s.io
        resources: [mutatingwebhookconfigurations, validatingwebhookconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - anthos.gke.io
        resources: [entitlements, healthcheckjobs, healthchecks]
        verbs: [get, list, watch]
      - apiGroups:
        - apiextensions.k8s.io
        resources: [customresourcedefinitions]
        verbs: [get, list, watch]
      - apiGroups:
        - apiregistration.k8s.io
        resources: [apiservices]
        verbs: [get, list, watch]
      - apiGroups:
        - apiserver.k8s.io
        resources: [flowschemas, prioritylevelconfigurations]
        verbs: [get, list, watch]
      - apiGroups:
        - apps
        resources: [controllerrevisions, daemonsets, deployments, replicasets, statefulset]
        verbs: [get, list, watch]
      - apiGroups:
        - apps.k8s.io
        resources: [applications]
        verbs: [get, list, watch]
      - apiGroups:
        - authentication.gke.io
        resources: [clientconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - batch
        resources: [cronjobs, jobs]
        verbs: [get, list, watch]
      - apiGroups:
        - bootstrap.cluster.x-k8s.io
        resources: [kubeadmconfigs, kubeadmconfigtemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - bundle.gke.io
        resources: [bundlebuilders, bundles, clusterbundles, componentbuilders, componentlists, components, componentsets, gkeonprembundles, packagedeploymentclasses, packagedeployments, patchtemplatebuilders, patchtemplates, requirements]
        verbs: [get, list, watch]
      - apiGroups:
        - bundleext.gke.io
        resources: [nodeconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - certificates.k8s.io
        resources: [certificatesigningrequests]
        verbs: [get, list, watch]
      - apiGroups:
        - cert-manager.io
        resources: [certificaterequests, certificates, clusterissuers, issuers]
        verbs: [get, list, watch]
      - apiGroups:
        - cilium.io
        resources: [ciliumnodes, ciliumendpoints, ciliumidentities, ciliumegressnatpolicies, ciliumexternalworkloads]
        verbs: [get, list, watch]
      - apiGroups:
        - configmanagement.gke.io
        resources: [configmanagements]
        verbs: [get, list, watch]
      - apiGroups:
        - config.gatekeeper.sh
        resources: [configs]
        verbs: [get, list, watch]
      - apiGroups:
        - coordination.k8s.io
        resources: [leases]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - cluster.x-k8s.io
        resources: [clusters, controlplanes, machineclasses, machinedeployments, machinehealthchecks, machines, machinesets]
        verbs: [get, list, watch]
      - apiGroups:
        - clusterctl.cluster.x-k8s.io
        resources: [metadata, providers]
        verbs: [get, list, watch]
      - apiGroups:
        - crd.projectcalico.org
        resources: [bgpconfigurations, bgppeers, blockaffinities, clusterinformations, felixconfigurations, globalnetworkpolicies, globalnetworksets, hostendpoints, ipamblocks, ipamconfigs, ipamhandles, ippools, networkpolicies, networksets, vpntunnels]
        verbs: [get, list, watch]
      - apiGroups:
        - discovery.k8s.io
        resources: [endpointslices]
        verbs: [get, list, watch]
      - apiGroups:
        - expansion.gatekeeper.sh
        resources: [expansiontemplate]
        verbs: [get, list, watch]
      - apiGroups:
        - extensions.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - gateway.networking.k8s.io
        resources: [gatewayclasses, gateways, grpcroutes, httproutes, referencegrants, tcproutes, tlsroutes, udproutes]
        verbs: [get, list, watch]
      - apiGroups:
        - hub.gke.io
        resources: [memberships]
        verbs: [get, list, watch]
      - apiGroups:
        - install.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - k8s.cni.cncf.io
        resources: [network-attachment-definitions]
        verbs: [get, list, watch]
      - apiGroups:
        - mutations.gatekeeper.sh
        resources: [assign, assignimage, assignmetadata, modifyset, mutatorpodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - networking.k8s.io
        resources: [ingressclasses, ingresses, multiclusterconnectivityconfigs, networkgatewaygroups, networkgatewaynodes, networkinterfaces, networkloggings, networks, trafficsteerings]
        verbs: [get, list, watch]
      - apiGroups:
        - node.k8s.io
        resources: [runtimeclasses]
        verbs: [get, list, watch]
      - apiGroups:
        - policy
        resources: [poddisruptionbudgets, podsecuritypolicies]
        verbs: [get, list, watch]
      - apiGroups:
        - rbac.authorization.k8s.io
        resources: [clusterroles, clusterrolebindings, roles, rolebindings]
        verbs: [get, list, watch]
      - apiGroups:
        - security.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - storage.k8s.io
        resources: [csidrivers, csinodes, csistoragecapacities, storageclasses, volumeattachments]
        verbs: [get, list, watch]
      - apiGroups:
        - sriovnetwork.k8s.cni.cncf.io
        resources: [sriovnetworknodepolicies, sriovnetworknodestates, sriovoperatorconfigs]
        verbs: [get, list, watch]
      - apiGroups:
        - status.gatekeeper.sh
        resources: [constraintpodstatuses, constrainttemplatepodstatuses, expansiontemplatepodstatuses]
        verbs: [get, list, watch]
      - apiGroups:
        - telemetry.istio.io
        resources: [*]
        verbs: [get, list, watch]
      - apiGroups:
        - templates.gatekeeper.sh
        resources: [constrainttemplates]
        verbs: [get, list, watch]
      - apiGroups:
        - vm.cluster.gke.io
        resources: [gpuallocation, guestenvironmentdata, virtualmachineaccessrequest, virtualmachinedisk, virtualmachinepasswordresetrequest, virtualmachinetype, vmhighavailabilitypolicy, vmruntimes]
        verbs: [get, list, watch]
      - apiGroups:
        - '*'
        resources: [componentstatuses, configmaps, endpoints, events, horizontalpodautoscalers, limitranges, namespaces, nodes, persistentvolumeclaims, persistentvolumes, pods, pods/log, podtemplates, replicationcontrollers, resourcequotas, serviceaccounts, services]
        verbs: [get, list, watch]
      ---
      apiVersion: rbac.authorization.k8s.io/v1
      kind: ClusterRoleBinding
      metadata:
        creationTimestamp: null
        name: fleet-rrb-actuation-gke-fleet-support-access
      roleRef:
        apiGroup: ""
        kind: ClusterRole
        name: fleet-rrb-actuation-gke-fleet-support-access
      subjects:
      - kind: User
        name: service-{PROJECT-NUMBER}@gcp-sa-anthossupport.iam.gserviceaccount.com

Controllare l'utilizzo dell'assistenza Google Cloud

Il team di assistenza accede al tuo cluster utilizzando un account di servizio Google Cloud dedicato per progetto tramite l'API Connect Gateway. Puoi controllare tutte le attività di assistenza utilizzando Cloud Audit Logs.

Per esaminare l'utilizzo, abilita gli audit log di accesso ai dati e cerca gli audit log con l'identità chiamante impostata su service-PROJECT_NUMBER@gcp-sa-anthossupport.iam.gserviceaccount.com. Potrai vedere la risorsa a cui è stato eseguito l'accesso nel campo labels.k8s-request-path del log di controllo.

Per ulteriori informazioni su come visualizzare questi dati dei log di controllo, consulta Visualizzazione degli audit log di Cloud.

Per visualizzare le operazioni dei log di controllo disponibili per il gateway di connessione, vedi Operazioni sottoposte a controllo.

Domande frequenti

A cosa potrà accedere Google?

Questo flusso consente all'Assistenza Google Cloud di avere accesso in sola lettura alle risorse non PII. Ciò significa che Google non avrà accesso a dati sensibili, ad esempio a secret, token e così via. Inoltre, l'assistenza Google Cloud non potrà eseguire comandi come kubectl exec per eseguire comandi shell in pod/nodi per interagire direttamente con le VM/macchine sottostanti. L'elenco delle risorse a cui è possibile accedere è documentato qui.

Quali modifiche potrà apportare Google al mio cluster?

In questo modo, Google avrà accesso di sola lettura e l'assistenza Google Cloud non potrà apportare modifiche al cluster. Se l'Assistenza Google Cloud suggerisce eventuali azioni per risolvere il problema, al cliente verrà chiesto di eseguire comandi di mutazione.

Per quanto tempo Google avrà questo accesso?

Una volta chiusa la richiesta di assistenza, Google rimuove l'autorizzazione del team di assistenza ad accedere al tuo cluster. Puoi anche rimuovere manualmente queste autorizzazioni utilizzando i comandi qui.

Come si accede al cluster?

L'Assistenza Google Cloud utilizzerà il servizio Connect Gateway già abilitato per accedere al cluster. Non verranno installati nuovi software sul cluster. Per maggiori dettagli, consulta Funzionalità di sicurezza di Connect.

Perché Google ha bisogno di questo accesso?

Questo accesso consente all'Assistenza Google Cloud di comprendere più facilmente il problema grazie all'accesso in sola lettura in tempo reale alle risorse del cluster. Inoltre, questo riduce le comunicazioni inutilmente ripetute, in modo che l'Assistenza Google Cloud possa classificare e risolvere i problemi molto più rapidamente.

Dove posso vedere a quali risorse è stato eseguito l'accesso nel mio cluster?

Puoi controllare tutte le attività dell'Assistenza Google Cloud nel tuo cluster tramite Cloud Audit Logs. Per le istruzioni, fai clic qui.