Introducing Google Cloud Support on mobile: Manage support cases on-the-go

We’re excited to announce that Google Cloud Support is now available as Public Preview* in the Google Cloud mobile app.

View and manage Google Cloud Support cases 

We understand how important it is to be able to access and collaborate on Cloud Support cases. As such, we’ve made it easy for you to manage your cases via the mobile app. There is no need to log in to the mobile browser, search for a proper website, and navigate to the place where you need to be. Your Cloud Support cases are now available at your fingertips.

In the Google Cloud mobile app, simply navigate to “Cloud Support (preview)” from any screen by touching your profile picture. 

With just one touch you can see the list of all your support cases and easily dive into their important details.

Create Google Cloud Support cases and take action

Not only can you easily view and manage your existing Cloud Support cases, you can also create new ones on the fly with the Google Cloud mobile app.

Seamlessly browse case comments to see the full history of the support case, and respond to the case with new comments.

Download the Google Cloud app today

The Google Cloud app is a powerful tool for managing your Google Cloud environment on the go, and it just got better. To summarize, we’ve added Cloud Support cases to our mobile app, which lets you:

• Read existing conversations with the Google Cloud Support Team

• Respond to Google Cloud Support cases

• Create new Google Cloud Support cases

These new features are available for you to use today in Public Preview. Download the Google Cloud mobile app from Google Play or the Apple App Store to try it out. Check out the Google Cloud app documentation to learn more about what you can do on-the-go.  If you have any feedback, we would love to hear from you — simply click on the “send feedback” button in the app to share your experience.

*Preview - This product or feature is covered by the Pre-GA Offerings Terms of the Google Cloud Terms of Service. Pre-GA products and features might have limited support, and changes to pre-GA products and features might not be compatible with other pre-GA versions. For more information, see the launch stage descriptions.