This page provides information about region-specific access controls and purchasing Google Cloud resources in the Dammam, Kingdom of Saudi Arabia (KSA) region for the following customers:
- KSA-based customers
- non-KSA-based customers
KSA-based customers
Google Cloud is partnering with
CNTXT, our
exclusive reseller in the region, to bring
Google Cloud to the Kingdom of Saudi Arabia. If you have a KSA billing
address, you are required to purchase Google Cloud services for the Dammam
me-central2 region or any other Google Cloud region through CNTXT.
Be aware of the following sales and regional access paths:
- Access to Google Cloud services from the (me-central2) Dammam region is available only to KSA-based customers that have signed up to purchase cloud services through CNTXT.
- If you are an individual based in KSA, join the waitlist to be notified when online sales are available for account sign-up with CNTXT.
- If you are representing a public or private sector organization based in the KSA, you can contact CNTXT to discuss account sign up and access to the Dammam region and all Google Cloud regions.
- KSA-based customers can continue to sign up through Google for access to Google Cloud services from all data center regions outside of KSA.
- KSA-based customers requiring technical support must reach out to CNTXT to explore the available options. You can't directly purchase Google Customer Care offerings.
If you are an existing Google Cloud customer with a KSA billing address, when CNTXT online sales begin you must migrate your purchase relationship to CNTXT to continue using Google Cloud, regardless of whether or not you want to use cloud resources in the Dammam region. You will receive a notification when it's time to migrate your relationship to CNTXT.
Non-KSA-based customers
If your billing address is outside of the KSA, you can continue to purchase Google Cloud services directly from Google or any authorized Google Cloud partner. Access to the Dammam region is limited to customers that are set up for Invoiced Billing. If you pay for Google Cloud services with a credit card you must sign up for Invoiced Billing in order to access the Dammam region.
KSA regulations and compliance
The Communications, Space and Technology Commission (CST) in the Kingdom of Saudi Arabia has granted a Class C license (covering Qualifying, Class A, B, and C licenses) to Google Cloud in the Dammam region. The qualification is based on an assessment by the National Cybersecurity Agency (NCA) against the NCA's Essential Cybersecurity Controls (ECC) and the Cloud Cybersecurity Controls (CCC). The ECC sets the minimum cybersecurity requirements for organizations that are within its scope, while the CCC is an extension to the ECC with the goal of minimizing cybersecurity risks of Cloud Service Providers and Cloud Services Tenants. Customers can find Google's licensing information on the CST website.