Becoming the Un-Carrier: T-Mobile's Digital Transformation Journey
Olaf de Senerpont Domis
Companies that win in the digital economy share a common obsession: they're fanatical about delivering first-class digital experiences to their customers and partners.
One such company is T-Mobile. We were fortunate to be joined recently by this leading mobile services provider's vice president of IT Chuck Knostman. Chuck described how T-Mobile’s API-first mindset enables its IT and business teams to operate in lockstep and continuously improve how the company serves customers online and in its retail stores.
Check out this 30-minute video of the conversation between Chuck, Apigee's head of business transformation strategy John Rethans, and IDG's Tom Schmidt.
In this video, you'll also be introduced to Apigee Compass, an online tool that helps companies plan and prioritize their digital transformation journey.
