Disabling telemetry

Keeping the telemetry service enabled expedites customer support. However, if you have security or other concerns about the telemetry service, please notify and consult with Velostrata Support. You can also request the latest list of metrics collected.

To disable telemetry via the Velostrata Manager:

  1. Enter the IP address of the Velostrata Manager Virtual Appliance into a web browser.
  2. Click the System Settings icon.
  3. When prompted, sign in with username 'localsupport' and the password you set when configuring the Velostrata Manager.
  4. Toggle the Enable Telemetry option to No.
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