Setting the IP Address for Google Transfer Appliance

If Transfer Appliance is unsuccessful in automatically acquiring an IP address during set up, or if your network doesn't use persistent DHCP binding, you need to set an IP address for Transfer Appliance.

If your network uses persistent DHCP binding but Transfer Appliance was unable to automatically acquire an IP address, work with your network administrator to resolve any DHCP issues, then try again to acquire an IP address from DHCP using the procedure in Set a DHCP IP address for Transfer Appliance. If that fails, set a static IP address by using the procedure at Set a static IP address for Transfer Appliance.

If your network doesn't use persistent DHCP binding, set a static IP address by using the procedure at Set a Static IP Address for Transfer Appliance.

Prerequisites

If you are going to set a static IP address for Transfer Appliance rather than use DHCP, work with your network administrator to have the following information ready:

  • An available IP address on your network.
  • The network mask that identifies the subnet that the IP address is in.
  • The network gateway that identifies the gateway for the subnet.
  • One or more name servers that can respond to the request for an IP address.

Set a DHCP IP address for Transfer Appliance

Use the following procedure to acquire a DHCP IP address for Transfer Appliance.

  1. Use the monitor attached to the Transfer Appliance to access the Transfer Appliance console.
  2. Log in with the capture user account and password provided to you by Google.
  3. Choose Configure Network from the Transfer Appliance main menu and press Enter.
  4. Choose Configure IP Networking, and press Enter.
  5. Select Get IP through DHCP, and press the space bar.
  6. Choose OK, and press Enter. Transfer Appliance requests an IP address and displays the results.

Set a static IP address for Transfer Appliance

Use the following procedure to set a static IP address for Transfer Appliance.

  1. Use the monitor attached to the Transfer Appliance to access the Transfer Appliance console.
  2. Log in with the capture user account and password provided to you by Google.
  3. Choose Configure Network from the Transfer Appliance main menu, and press Enter.
  4. Choose Configure IP Networking, and press Enter.
  5. Select Set static IP and press the space bar.
  6. Choose OK and press Enter.
  7. For IP Address, type the IP address you determined as part of the prerequisites, and press Enter.
  8. For Netmask, type the network mask you determined as part of the prerequisites (this should be something like 255.255.255.0), and press Enter.
  9. For Gateway, type the gateway you determined as part of the prerequisites (this should be something like .1), and press Enter.
  10. For Name Server, type a comma-delimited list of one or more name servers that you determined as part of the prerequisites, and press Enter.
  11. Choose OK and press Enter. A confirmation of the configuration you have set is displayed.

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