Korea Requirements

Last modified: December 09, 2020

If Korean data protection law applies to the processing of your Service Data, we provide the following additional information for users of Cloud Services residing in Korea.

Items of personal information collected. When you use our Cloud Services, the following Service Data is collected: (i) business records of charges, payments, billing issues, credit card info and connecting info (ii) configuration and settings, including resource identifiers and attributes. (iii) usage, operational status, quality and performance metrics, and other technical details, device identifiers, identifiers from cookies or tokens, and IP addresses, (iv) your feedback, contact information and your other communications with us, each as further described here.

The above personal information may be transmitted to our data centers located abroad through our network for the purposes listed below and stored for the retention period below.

We may use cookies (small text files placed on the user's device) and similar technologies for a variety of purposes, including user preferences or settings, authentication information, and interest-based advertising or analysis. Most web browsers accept cookies automatically, but provide controls that allow you to block or delete cookies.

Purpose of collection and use of personal information. Google collects and uses Service Data (i) to provide Cloud Services you request, (ii) to make recommendations to optimize use of Cloud Services, (iii) to maintain and improve Cloud Services, (iv) to provide and improve other services you request (v) to assist you, (vi) to protect you, our users, the public and Google, (vii) to comply with legal obligations, and (viii) for other purposes with your consent, each as further described here.

Retention period of personal information. Service Data is deleted or anonymized once it is no longer needed for the purposes described above. For each type of data and operation, we set retention timeframes based on the purpose for its collection, and ensure it is kept for no longer than necessary.

Deletion of personal information. If the retention period expires or you request deletion, Google will faithfully endeavor to delete such personal information unless there is a legal obligation that requires processing or another lawful basis for retaining the information. When we receive a request to delete personal information, the retention period of the archive copy expires, and then Google's archiving system has a mechanism to overwrite the expired data. In some cases, it may be necessary to store some data for a variety of other reasons, such as complying with legal obligations.

Consignment of personal information processing. We provide information to affiliates (listed here for Google Cloud Platform and here for Google Workspace) and other trusted businesses or persons to process it for us, based on our instructions and in compliance with this Privacy Notice and other appropriate confidentiality and security measures.

Google has contracts with the third-party service providers listed below to provide Cloud Services to Korean residents. The contracts impose obligations on those companies to prohibit the processing of personal information other than for the purposes we specify, to return or destroy personal information after the end of processing, and to implement processes to ensure those companies comply with these obligations.

Third-party vendor Role Note
EPAM Systems Japan G.K Customer Support for Cloud In order for Google to provide Cloud Services to Korean residents, these companies can process Service Data remotely from abroad during the retention period described above.
Telus International US Corp, EPAM Systems Japan G.K Cloud Billing Support
Sellbytel Services Malaysia Sdn. Bhd Customer Support for Google Workspace
Toss Payments Co., Ltd. (Korean Company) Payment and notification services
D-Agent (Korean company) Local representative for user's privacy inquiries

Legal minors. Our basic policy is not to collect personal information of Korean residents under the age of 14. If you are Korean residents under the age of 14, you may use Cloud Services only with the consent of a parent or legal representative.

Contact Information. If you have any questions about Google's privacy policy or privacy practices, please contact our Google privacy team (Email: googlekrsupport@google.com). For local representatives under the Act on Promotion of Information and Communication Network Utilization and Information Protection, please see below:

  • Name and Representative: D-Agent Co., Ltd. (CEO Jong-Won Park)
  • Address and Contact Information: 11th floor, Platinum Building, Gwanghwamun 28, Saemunan-ro 5-ga-gil, Jongno-gu, Seoul, 02-737-0346, d.agent2019@gmail.com

For complete Google Cloud Privacy Notice, see here.