Telecom Subscriber Insights
This product is geared to improve subscriber acquisition and retention for communication service providers. It ingests data from various sources, creates predictive models, uses AI to recommend offers, and presents offers to the subscribers' devices for activation.
Quick ingestion and normalization of data
Predictive telecom data models driven by AI
Contextual offers with a multitude of activation channels
Improved data efficiency
Benefits
Increase subscriber engagement
Increase subscriber engagement
Improve net promoter score by creating a holistic view of your subscribers.
Increase ARPU with upsell and cross-sell
Increase ARPU with upsell and cross-sell
Identify subscriber segments that are most receptive to defined offerings.
Retain subscribers
Retain subscribers
Increase prepaid to postpaid conversions and device upgrades.
Key features
Key features
Simplified data ingestion and normalization
Pre-built data adapters and tooling enable you to maximize the number of data sources. Targeted reach with activation using simplified onboarding and providing SDK for in application experience.
Subscriber acquisition modeling
Targeted reach with activation using simplified onboarding and providing SDK for in application experience.
Predictive intelligence
Predictive modeling enabled by AI refines recommendations and identifies subscribers with high risk of churn.
What's new
Telecom Subscriber Insights and related topics
Documentation
Telecom Subscriber Insights documentation
Product overview
Learn more about how Telecom Subscriber Insights enables communication service providers to extract information to recommend actions to telecom customers.
Product videos
Explore the different Telecom Subscriber Insights use cases including how to fast track your Google Cloud migration and provide customers with new services
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Use cases
Use cases
Subscriber life cycle
Helping CSPs use data and insights to drive greater engagement and sales across key subscriber moments.
Architectural view
Building on Google Cloud's data and AI expertise.
Pricing
Pricing
For pricing or more information, please contact Google Cloud sales in your area or email us at telecom_subscriber_insights@google.com
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