Support

Support package

Google Cloud Platform offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager.

See the Job Search Troubleshooting Guide for help with common search result problems.

To purchase and setup support for your organization, your Organization Administrator must:

1. Visit the support cases area in Google Cloud console.
2. Enable role-based support for your organization.
3. Assign members of your organization so they can create and/or view support cases.

If the member of your business is unable to enable Cloud Support, it's likely either:

• They are not the Organization Administrator.
• Your business doesn't have an organization in Google Cloud console, which typically starts with setting up the free version of Cloud Identity.

Submit product or documentation feedback

You can submit feedback about Cloud Talent Solution or its documentation without having a support package. To submit feedback, click the Send Feedback button at the top-right of any page of the documentation.