Asia Pacific | Financial services

RBI (India)

The Reserve Bank of India (“RBI”) is India's central bank and is responsible for the supervision of the Indian financial sector.

Google Cloud’s contracts for financial institutions in India address the requirements in the RBI Guidelines on Outsourcing. We have documentation for both Google Cloud and Google Workspace to help you understand how we can support you in meeting the RBI’s requirements and how you can assess Google Cloud as an outsourced service provider. Google Cloud is committed to addressing these requirements regardless of how financial institutions choose to use our services.

We have also created whitepapers that outline how Google Cloud addresses data localization for payment data and digital lending per RBI Guidelines.

RBI Compliance Offerings

Learn more about the key laws, regulations, and guidelines prescribed by the RBI.

Learn more about the RBI’s Master Direction on Outsourcing of Information Technology Services 2023

The Master Direction address the RBI’s expectations for the outsourcing of information technology services by:

- Banks

- Non-banking financial companies

- Primary cooperative banks

- EXIM Bank

- National Bank for Agriculture and Rural Development

- National Bank for Financing Infrastructure and Development

- National Housing Bank

- Small Industries Development Bank of India Credit Information Companies etc (collectively, “RE”).

The Master Direction provides specific guidance on the evaluation and engagement of service providers, outsourcing agreements, risk management, monitoring and control of outsourced activities, cross-border outsourcing, exit strategies, and the use of cloud computing services.

Google Cloud has created a mapping to the Master Direction for both Google Cloud and Google Workspace to assist you with understanding how we can support you in meeting the Master Direction requirements and how you can assess us as an outsourced service provider.

Learn more about the RBI’s Guidelines on Outsourcing and how Google can help support your RBI compliance efforts.

The Guidelines on Managing Risk and Code of Conduct in Outsourcing of Financial Services by banks address the RBI’s expectations for banks managing the risks in outsourcing. The RBI guidelines provide specific guidance on risk management practices for outsourced financial services and off-shore outsourcing of financial services.

Google Cloud has created mappings to the guidelines for both Google Cloud and Google Workspace to assist you with understanding how we can support you with meeting the RBI’s outsourcing requirements for banks and assess us as an outsourced service provider.

Learn more about the RBI’s Guidelines for Managing Risk in Outsourcing of Financial Services by Cooperative Banks

The Guidelines for Managing Risk in Outsourcing of Financial Services by Cooperative Banks address the RBI’s expectations for cooperative banks managing risks in outsourcing. The RBI guidelines provide specific guidance on evaluating the capability of the service provider, the outsourcing agreement, confidentiality and security, business continuity and management of disaster recovery plan, and the monitoring and control of outsourced activities.

Google Cloud has created a mapping to the guidelines for both Google Cloud and Google Workspace to assist you with understanding how we can support you in meeting the RBI’s outsourcing requirements for cooperative banks and how you can assess us as an outsourced service provider.