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Asia Pacific | Financial services

FSC Insurance Outsourcing Directions

The Financial Supervisory Commission (“FSC”) is responsible for the inspection and supervision of banks, insurance enterprises and financial institutions in Taiwan with the objective of improving business operations, maintaining financial stability, and promoting the development of financial markets.

The FSC Directions for Operation Outsourcing by Insurance Enterprises (“Insurance Outsourcing Directions”) have been developed with the key objectives of safeguarding the interests of consumers and regulating the outsourcing operations of insurance enterprises. The Insurance Outsourcing Directions provide specific guidance on continuity, monitoring the outsourcing agreement, sub-outsourcing, audit, access and information rights.

Google Cloud’s contracts for insurance enterprises in Taiwan address the requirements in the Insurance Outsourcing Directions. We have also created mappings to the guidelines for both Google Cloud and Google Workspace to assist you with understanding how we can support you with meeting the requirements and assess us as an outsourced service provider. Google Cloud is committed to addressing these requirements regardless of how you choose to use our services.


ISO/IEC 27001

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ISO/IEC 27017

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ISO/IEC 27018

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