Caution: As of January 2021, this documentation for the Recommendations Engine API beta is no longer updated. The beta API remains available but does not receive updates.

The GA version of this product, Retail API, is documented here: Retail documentation

If you need to switch to Retail API, see Migrate to the Retail API from beta in the GA documentation.

Getting support

Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.

Get support from the community

Ask a question on Stack Overflow

Ask a question about Recommendations AI on Stack Overflow. Use the tag google-cloud-recommendations for questions about Recommendations AI. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.

Discuss Recommendations AI

Join the cloud-recommendations-users Google group to discuss Recommendations AI and receive Recommendations AI announcements and updates.

You can visit the Google Cloud Slack community to discuss Recommendations AI and other Google Cloud products. If you haven't already joined, use this form to sign up.

File bugs or feature requests

To file a bug or a feature request, use the issue tracker.