Defines the type of Human Agent Assistant feature.
Values:
TYPE_UNSPECIFIED (0):
Unspecified feature type.
ARTICLE_SUGGESTION (1):
Run article suggestion model for chat.
FAQ (2):
Run FAQ model.
SMART_REPLY (3):
Run smart reply model for chat.
DIALOGFLOW_ASSIST (4):
Run Dialogflow assist model for chat, which
will return automated agent response as
suggestion.
CONVERSATION_SUMMARIZATION (8):
Run conversation summarization model for
chat.
KNOWLEDGE_SEARCH (14):
Run knowledge search with text input from
agent or text generated query.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-12-04 UTC."],[],[]]