Class ContextFilterSettings (2.14.1)

ContextFilterSettings(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Settings that determine how to filter recent conversation context when generating suggestions.

Attributes

NameDescription
drop_handoff_messages bool
If set to true, the last message from virtual agent (hand off message) and the message before it (trigger message of hand off) are dropped.
drop_virtual_agent_messages bool
If set to true, all messages from virtual agent are dropped.
drop_ivr_messages bool
If set to true, all messages from ivr stage are dropped.