Class RuntimeAnnotation (1.9.0)

Version 1.9.0

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RuntimeAnnotation(mapping=None, *, ignore_unknown_fields=False, **kwargs)

An annotation that was generated during the customer and agent interaction.

This message has oneof_ fields (mutually exclusive fields). For each oneof, at most one member field can be set at the same time. Setting any member of the oneof automatically clears all other members.

.. _oneof: https://proto-plus-python.readthedocs.io/en/stable/fields.html#oneofs-mutually-exclusive-fields

Attributes
Name	Description
article_suggestion	google.cloud.contact_center_insights_v1.types.ArticleSuggestionData Agent Assist Article Suggestion data. This field is a member of oneof_ data.
faq_answer	google.cloud.contact_center_insights_v1.types.FaqAnswerData Agent Assist FAQ answer data. This field is a member of oneof_ data.
smart_reply	google.cloud.contact_center_insights_v1.types.SmartReplyData Agent Assist Smart Reply data. This field is a member of oneof_ data.
smart_compose_suggestion	google.cloud.contact_center_insights_v1.types.SmartComposeSuggestionData Agent Assist Smart Compose suggestion data. This field is a member of oneof_ data.
dialogflow_interaction	google.cloud.contact_center_insights_v1.types.DialogflowInteractionData Dialogflow interaction data. This field is a member of oneof_ data.
annotation_id	str The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
create_time	google.protobuf.timestamp_pb2.Timestamp The time at which this annotation was created.
start_boundary	google.cloud.contact_center_insights_v1.types.AnnotationBoundary The boundary in the conversation where the annotation starts, inclusive.
end_boundary	google.cloud.contact_center_insights_v1.types.AnnotationBoundary The boundary in the conversation where the annotation ends, inclusive.
answer_feedback	google.cloud.contact_center_insights_v1.types.AnswerFeedback The feedback that the customer has about the answer in data.