AnswerFeedback(mapping=None, *, ignore_unknown_fields=False, **kwargs)
The feedback that the customer has about a certain answer in the conversation.
Attributes
Name | Description |
correctness_level |
google.cloud.contact_center_insights_v1.types.AnswerFeedback.CorrectnessLevel
The correctness level of an answer. |
clicked |
bool
Indicates whether an answer or item was clicked by the human agent. |
displayed |
bool
Indicates whether an answer or item was displayed to the human agent in the agent desktop UI. |
Inheritance
builtins.object > proto.message.Message > AnswerFeedbackClasses
CorrectnessLevel
CorrectnessLevel(value)
The correctness level of an answer.