Class AgentInfo (1.17.4)

AgentInfo(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Information about an agent involved in the conversation.

Attributes

Name Description
agent_id str
A user-specified string representing the agent.
display_name str
The agent's name.
team str
A user-specified string representing the agent's team.
disposition_code str
A user-provided string indicating the outcome of the agent's segment of the call.