Class CallAnnotation (0.2.0)

Version 0.2.0

• 1.17.3 (latest)
• 1.17.2
• 1.16.0
• 1.15.0
• 1.14.1
• 1.13.0
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• 1.1.0
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• 0.1.1

CallAnnotation(mapping=None, *, ignore_unknown_fields=False, **kwargs)

A piece of metadata that applies to a window of a call.

Attributes
Name	Description
interruption_data	google.cloud.contact_center_insights_v1.types.InterruptionData Data specifying an interruption.
sentiment_data	google.cloud.contact_center_insights_v1.types.SentimentData Data specifying sentiment.
silence_data	google.cloud.contact_center_insights_v1.types.SilenceData Data specifying silence.
hold_data	google.cloud.contact_center_insights_v1.types.HoldData Data specifying a hold.
entity_mention_data	google.cloud.contact_center_insights_v1.types.EntityMentionData Data specifying an entity mention.
intent_match_data	google.cloud.contact_center_insights_v1.types.IntentMatchData Data specifying an intent match.
phrase_match_data	google.cloud.contact_center_insights_v1.types.PhraseMatchData Data specifying a phrase match.
channel_tag	int The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
annotation_start_boundary	google.cloud.contact_center_insights_v1.types.AnnotationBoundary The boundary in the conversation where the annotation starts, inclusive.
annotation_end_boundary	google.cloud.contact_center_insights_v1.types.AnnotationBoundary The boundary in the conversation where the annotation ends, inclusive.