Sunnyvale, Calif., and San Jose, May 13, 2021 – Google
Cloud and PayPal today announced they are deepening their
relationship to further accelerate PayPal’s digital transformation
and evolving customer needs. Under this expanded relationship,
Google Cloud will provide both infrastructure and analytics
capabilities to support PayPal’s growth, helping the company
process transactional data at massive scale.
Following exponential growth since it became an independent
company in 2015, PayPal set out to scale its infrastructure
globally, while also creating new products and services for
customers. As a major step forward in its hybrid cloud strategy,
PayPal is moving more of its core infrastructure and workloads to
Google Cloud. One key reason for this shift is the surge in
digital commerce and user traffic triggered by the global
pandemic, which led to a 24% spike in PayPal’s total active
customer accounts, now totalling 392 million active users as of
the end of Q1 2021.
With Google Cloud’s infrastructure solutions, PayPal was able to
add capacity to their infrastructure in just hours, a process that
would have otherwise taken months to complete. In addition, with
the bulk of its online transactional data residing in its SAP
S/4HANA database, PayPal was able to leverage SAP’s Financial
Products Subledger, delivered at massive scale on Google Cloud, to
quickly process transactions at high volume, as well as to analyze
purchasing trends at volume with low latency.
During peak traffic times, such as heightened online shopping
periods like Black Friday and Cyber Monday in the United States,
PayPal was able to process 1,000 payments per second, a 22%
increase from 2019. Google Cloud’s ability to stagger workloads,
and to scale computing resources up or down during peak and
off-peak times, ensured PayPal could deliver exceptional customer
experiences during these high-traffic events.
“We can only develop fast, build fast, and deploy fast if we have
infrastructure that’s as nimble as we are. By leveraging the power
of the cloud, our teams can focus on providing the best products,
capabilities and services to our customers,” said Wes Hummel, vice
president, Site Reliability and Cloud Engineering, PayPal. “As a
part of our strategic partnership, we’re working side-by-side with
Google Cloud to scale and secure our infrastructure for the
“E-commerce has spiked during the pandemic, with people using
less cash. As a result, payments providers have been in high
demand, ” said Derek White, vice president of Global Financial
Services, Google Cloud. “We're working with PayPal to leverage the
power of the cloud to make shopping and e-commerce easier, faster,
and more secure. And that's a win for businesses and consumers.”
Google also recently introduced PayPal as a payment method for
Google Ads and Google Workspace. By adding PayPal, Google is able
to better serve PayPal’s ecosystem of consumers and merchants.
This payment option, currently available in the United States and
select European countries, builds on the existing payment
integration with Google Play and Buy on Google, where consumers
and businesses can use PayPal at checkout.
Don’t miss our conversation with PayPal at the Google Cloud
Financial Services Summit on May 27, around
How PayPal Manages Surges in Financial Transactions.