Get a Google support package
Google Cloud Platform offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see GCP Support.
Get support from the community
Ask a question on Stack Overflow
Ask a question about AI Platform on
Use the tag
google-cloud-ml-engine for questions about
AI Platform. This tag not only receives responses from the
Stack Overflow community, but also from Google engineers, who monitor the tag
and offer unofficial support. We aim to answer all questions in
Older discussions about AI Platform use an older tag (google-cloud-ml).
Discuss AI Platform
Join the ml-engine Google group to discuss AI Platform.
Get support for machine learning frameworks
AI Platform provides support for our tooling that enables the use of the following machine learning frameworks: TensorFlow, scikit-learn, and XGBoost. AI Platform does not provide direct support for these frameworks.
Please report bugs and feature requests for machine learning frameworks as follows:
- To get support for TensorFlow, see the TensorFlow documentation. To submit issues to TensorFlow, see the TensorFlow issue tracker on GitHub.
- To get support for scikit-learn, see the scikit-learn FAQ. To submit issues to scikit-learn, see the scikit-learn issue tracker on GitHub.
- To get support for XGBoost, see the XGBoost FAQ. To submit issues to XGBoost, see the XGBoost issue tracker on GitHub.
File bugs or feature requests
From the AI Platform documentation, click "Send feedback" near the top right of the page. This will open a feedback form. Your comments will be reviewed by the AI Platform team.