Before contacting support
To troubleshoot and resolve certain Kf problems yourself, see Troubleshooting Kf. If other troubleshooting steps fail to resolve the problem, you can contact Google Cloud Support to help you.
Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. Read more about support options at Getting support with Cloud Customer Care.
You can also find live support, developer communities, and self-service help for Google Cloud, Google Workspace, and other Google Cloud products at the support hub.
All Google Cloud Support packages include support for Kf for customers who have purchased Anthos licenses. If you have an existing Anthos license, you already have support for Kf.
Version support policy
The objective of this Version Support Policy is to provide you the flexibility to schedule upgrades when it meets your business needs, while balancing the rapid evolution of Istio, Kubernetes, Anthos clusters on VMware, GKE, and Kf.
Google supports the current and previous two (n-2) minor versions of Kf. The following table shows the supported versions of Kf and the unsupported end-of-life (EOL) versions.
|v2.5||30 July 2021||2.5|
|v2.4||15 June 2021||2.4|
|v2.3||27 May 2021||2.3|
Unsupported EOL versions
|v2.2||11 Feb 2021||2.2|
|v2.1||14 Dec 2020||2.1|
|v2.0||03 Nov 2020||2.0|