Support

If you are reporting a bug or error, include the following information in your message:

  • What happened? What did you expect to happen?
  • How can we reproduce the problem?
  • Which interface are you using (Google Cloud Console, the gcloud command-line tool, or client libraries)?
  • Which version of the API are you using?

Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.

File an issue

File an issue in Google's Issue Tracker. Use the component 'Cloud Key Management Service' for questions about Cloud Key Management Service. Note that this is a public component, and other users will be able to see what you have filed. This content will be reviewed by Google engineers, who monitor the component.

Ask a question on Stack Overflow

Ask a question about Cloud KMS on Stack Overflow. Use the tag google-cloud-kms for questions about Cloud KMS. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.

Discuss Cloud KMS

Visit the Google Cloud Slack community to discuss Cloud KMS and other Google Cloud products. If you haven't already joined, use this form to sign up. For Cloud KMS, join the #kms channel.

Send feedback

If you would like to send us feedback about Cloud KMS, contact the engineering team at cloudkms-feedback@google.com.

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Cloud KMS Documentation