Getting support

Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.

Get support from the community

Ask a question on Stack Overflow

Ask a question about Cloud Firestore on Stack Overflow. Use the tag google-cloud-firestore for questions about Cloud Firestore. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.

Discuss Cloud Firestore

Join the google-cloud-firestore-discuss Google group to discuss Cloud Firestore. You can also join the google-cloud-firestore-announce Google group to receive announcements about Cloud Firestore.

In addition, you can visit the Google Cloud Slack community to discuss Cloud Firestore and other Google Cloud products. If you haven't already joined, use this form to sign up. For Cloud Firestore, join the #firestore channel.