TTEC Digital
TTEC Digital powers digital experience transformations through our omnichannel capabilities, automation services, and CXaaS platform capabilities and are complemented by end-to-end CX design and orchestration services.
Specializations
Contact Center AI - Services
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Solution
TTEC Digital is one of the largest, global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next gen digital and cognitive technology, TTEC Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML, Generative AI, and RPA), and analytics solutions.