HumanFirst

HumanFirst is a data-centric productivity platform designed for business-specific prompt and data engineering.

HumanFirst is a data-centric productivity platform designed for the new era of Generative AI. 


Building task-specific, data-driven, trustworthy AI requires a new class of productivity tooling. In a collaborative, low-code platform, HumanFirst combines prompt and data engineering to help companies apply prompts to organize datasets to surface insights, curate GenAI output, and backtest performance in real-time.


Data engineering helps teams organize unstructured data, identify success opportunities, and isolate datasets that matter to a task. Prompt engineering helps teams analyze the data and design repeatable, GenAI-powered outputs. With a unified, user-friendly interface, HumanFirst provides companies the tooling they need to train, test, and trust AI solutions across any business function. 


Accelerate time to market, reduce risk, quantify ROI, and iterate solutions based on real customer insights.


Use-cases Include:

  • Exploring, clustering and structuring raw natural language text data (call & chat transcripts, email tickets, survey responses, social media comments etc.)
  • Building NLU models and classifiers (IVR, chatbots, agent assist, analytics etc.)
  • Evaluating and optimizing NLU models and classifiers (coverage, F1, precision, recall etc.)
  • Prompt engineering and tuning
  • Data exploration, generation and transformation using LLMs



90% faster, 80% cheaper: A call center transformation

Deloitte worked with HumanFirst, which provided advanced natural language understanding capabilities, specially designed to extract insights within raw unstructured data in just a few clicks.

Contact Details

Products

Google Cloud Platform

Partner type

ISV/Technology Partner

Supported Languages

Arabic, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Thai, Turkish, Chinese, and Chinese (Traditional)

Countries

world