Bloomreach (Formerly Exponea)
Commerce Experience Cloud
Bloomreach Engagement (Formally Exponea), a Bloomreach Commerce Experience Cloud platform, is the ultimate solution for commerce marketers. Our real-time Customer Data Platform (CDP) combined with intelligent marketing automation provides the synergy required to guide your customers through a tailored, cross-channel journey. Engage the right customers at the right moment with highly targeted and personalized campaigns that never fall flat. Let Bloomreach Engagement help your brand become a trusted advisor and create consistent, fully automated communications that your customers will love.
The Promise of Personalization Has Arrived
With Bloomreach Engagement, true personalization isn’t a far-off dream — it’s a tool already being successfully leveraged by leading businesses. Here are just a few ways Bloomreach Engagement can impact your organization:
- Supercharge Your Commerce Team: Create a customized omnichannel journey with our easy-to-use drag-and-drop journey builder. Add triggers, conditions, A/B tests, and channels until you connect all the touchpoints you need into a unique end-to-end digital adventure.
- Deliver One-of-a-Kind Experiences: Tailor your website experience on a 1:1 level for each customer using our WYSIWYG editor. Provide valuable shopping advice through real-time website overlays.
- Always On Customer Engagement: Engage your customers using their historical, real-time, and predicted future behavior collected in our unified single customer view. Through behavioral targeting, automatically trigger personalized experiences that your customers crave at every single step of their journey.
- Leverage Machine Learning: Use advanced machine learning as a part of your multichannel approach to deliver individually tailored product recommendations at scale, predict customer future behavior, or find the best time to send an email to every individual customer.
Bloomreach is ranked as the #1 Customer Data Platform on G2Crowd for 2021.