ConvergeOne, Inc
Connecting people with purpose
With an NPS score of 80, and since 1993, ConvergeOne is a technology solutions provider of cloud, collaboration, and digital modernization solutions with a deep bench of engineering, consulting, and financial experts. ConvergeOne is the quintessential thought leader in Customer Experience (CX). We are executing on our strategy leveraging our intellectual property investments and proven methodologies to deliver successful customer experience outcomes for our clients.
With over 30% of US Contact Center seats (*) under management, or 20% worldwide, we leverage our intellectual property investments and proven methodologies to create value for our customers. We develop next-gen solutions that connect people with purpose. Over 3,000 employees – 60+% engineers with over 6,300 technical certifications – delight over 14,000 customers with cloud, collaboration, networking, data center, and cybersecurity solutions.
Our investments in cloud infrastructure, professional, and managed services provide transformational innovation for our customers and financial and operational benefits. As your strategic technology solutions partner, ConvergeOne delivers a globally consistent framework for US-based or multinational technology operations, reducing cost, complexity, fragility, and time to deploy.
At ConvergeOne, we believe that diversity of thought, perspective, and background are key ingredients to personal fulfillment and business success. More information is available at www.convergeone.com.
(*) Contact Centers with 10+ seats – Statista "Number of contact center employees in the U.S. from 2014 to 2020"
About C1Conversations
C1Conversations is an Integration Platform as a Service (IPaaS) that orchestrates the integration of next-gen applications, cloud solutions, internal databases, and systems (CRM, ITSM, ERP) for on-prem, cloud, or next-gen Contact Center Infrastructure. C1Conversations’ Microservices Architecture accelerates the Digital Transformation of existing Contact Center Infrastructure – in weeks, not months – leveraging current investments & accrued knowledge without the need to “Rip & Replace.” C1Conversations orchestrates the interaction of all these sources and their data to create insights while eliminating the complexity of tactical off-the-shelf solution integrations. C1Conversations de-risks future technology decisions and delivers CX innovation while creating a clear competitive advantage and brand loyalty.
Learn more at www.c1conversations.com