Connected Cars A/S
Customer-centric workshop management Fuel your workshop’s digitalization and build lifetime customer value
About us
Connected Cars is an auto-tech company founded in 2016 with the ambition to change the future of mobility.
Our mission is to enable safer, more sustainable, and more convenient mobility to the world through responsible and transparent data collection and sharing.
To get there, we are building the most compelling ecosystem for mobility innovation, connecting millions of users and hundreds of organizations, all based on the largest and broadest data-set from cars in the world.
What we do
Connected Cars provides intelligent and effective monitoring of vehicles for workshops and fleet managers, as well as a better driving and service experience for car owners.
Workshop
Stay on top of your customers’ needs with our workshop solution. Get insights into your customers’ vehicles that enable you to provide a proactive, data-driven, and service-oriented customer experience, increasing customer satisfaction and loyalty.
Fleet
Managing a fleet has never been easier - our fleet solution gives you a unique, real-time overview on your fleet and includes features like vehicle location, driving behavior utilization, and a workshop integration that allows you to easily take action and avoid costly breakdowns.
Driver App
Our driver app comes as a white label platform ready to be tailor-fitted to your brand and offers a range of features that improve communication and increase customer loyalty for workshops.
Customer-centric workshop management
Fuel your workshop’s digitalization and build lifetime customer value
Dashboard Preview
A direct, data-driven communication line to your customers
Our workshop management system gives you a real-time overview of your customers’ vehicles, enabling you to provide a unique customer experience tailored to their actual needs. This increases customer satisfaction and loyalty, which translates to higher customer retention and revenue.
Relevant features for your workshop
Real-time status of your customers’ vehicles
Get a real-time overview of the technical status of your customers’ vehicles. Keep track of alarms and error codes, and reach out to them as soon as a car issue occurs.
Service lifecycle automation
Automate essential parts of the service reminder lifecycle and make sure your customers are notified in the app or by e-mail at the right time. Follow-up messages, calls, and reasons for declined service can also be tracked.
Chat module
Achieve the desired customer satisfaction by being online for them. Real-time communication makes everything easier, and by using the chat module you can guarantee that your customers get help when they need it.
Marketing permissions
Running a new campaign you’d like your customers to know about? Get an overview of which customers have given you marketing consent and send a push notification to their app informing them about your latest offers and campaigns.
Track your performance
Keep track of active vehicle alarms, customer conversations, number of unit activations, conversion rates for service reminders, and much more. All this is readily available for you on the dashboard.
Team collaboration
Our workshop system was born with collaboration in mind. It’s simple to get an overview of who is working on what and assign responsibility to team members regarding specific conversations, vehicle alarms, and service reminders.
Integrations
Save time and simplify workshop management with our available integrations to your DMS and several other IT systems.
User management
Assign roles and specific workshops to each member of your team, and get a better overview of team distribution and tasks.
Activation flow
Get a hassle-free way to connect your customers to your workshop - the activation flow makes it easy to keep track of and process your customers’ activation requests.